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Free SPHR Exam Braindumps (page: 37)

Page 37 of 168
PDF with 671 Questions

As a Senior HR Professional you often need to advice management on how best to communicate with employees. One approach you recommend for manager is to give employees access to decision makers to provide support, answer questions, and provide feedback. What communication model are you recommending in this instance?

  1. Open-door policy
  2. Management by walking around
  3. Brown-bag lunches
  4. Department staff meetings

Answer(s): A


Reference:

Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-
5. Chapter 7: Employee and Labor Relations. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Employee and Labor Relations
Objective: Employee Relations



There are four levels of evaluation according to Kirkpatrick's Theory. Which of the following is NOT one of the four levels of evaluation?

  1. Behavior
  2. Reaction
  3. Confirmation
  4. Learning

Answer(s): C

Explanation:

Answer option C is correct. Confirmation is not one of the four levels of evaluation in Kirkpatrick's Theory of Evaluation. The four levels are reaction, learning, behavior, and results. Kirkpatrick’s four levels of evaluation model are as follows:


Reference:

Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-
5. Chapter 5: Human Resource Development. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Human Resource Development
Objective: Organization Development



The ability of an employee to use multiple skill sets on the job represents which of the following job-enrichment activities?

  1. Job rotation
  2. Skill variety
  3. Task identity
  4. Task variety

Answer(s): B

Explanation:

Answer option B is correct. Skill variety is one of many job-enrichment activities introduced by J.R. Hackman. Enriching the work of employees can lead to greater job satisfaction and retention. Task variety (D), task identity (C) and job rotation (A) are other job enrichment activities that allow employees to vary their job tasks, identify the whole of the work produced, and be cross-trained in multiple functions. See Chapter 5 for more information.
Chapter: Human Resource Development
Objective: Talent Management



Project management is a core activity in many organizations today. Which of the following statements best describes the process groups that comprise the project management lifecycle?

  1. The project management lifecycle is comprised of forming, storming, norming, performing, and adjourning.
  2. The project management lifecycle is comprised of initiating, planning, executing, monitoring and controlling, and closing.
  3. The project management lifecycle is comprised of organizing, commanding, coordinating, and controlling.
  4. The project management lifecycle is comprised of launching, planning, executing, monitoring and controlling, and closing.

Answer(s): B


Reference:

Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470- 43096-5. Chapter Four: Workforce Planning and Employment. Official PHR and SPHR
Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Core Knowledge Requirements for HR Professionals
Objective: Project Management Concepts



Page 37 of 168



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Paul commented on January 18, 2023
Qustions are very close to real exam. I passed yesterday.
UNITED STATES
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