Free SPHR Exam Braindumps
Senior Professional in Human Resources Questions 276–280 (page: 57)

Updated On: 9-Feb-2026

Your organization is implementing the balanced scorecard approach to measuring organizational success. In this balanced scorecard method there are four perspectives you'll consider. Which one of the following are the correct four perspectives of the balanced score method?

  1. Education, Organizational, Development, and Financial
  2. Learning and growth, Management, Customer, and Security
  3. Learning and growth, Business process, Customer, and Financial
  4. Developmental, Goals, Satisfaction, and Capital

Answer(s): C


Reference:

PHR Exam Prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter Three:
Strategic Management. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US HR Body of Knowledge.
Chapter: Business Management and Strategy
Objective: HR Metrics: Measuring Results



Arbitrators chosen by all parties to resolve any disputes arising between them in the future are known as what?

  1. Compulsory arbitrators
  2. Tripartite arbitrators
  3. Permanent arbitrators
  4. Ad hoc arbitrators

Answer(s): C

Explanation:

Answer option C is correct. All parties agree that permanent arbitrators are fair, impartial, and able to resolve any issues that arise between them. A tripartite arbitration panel (B) consists of three arbitrators who hear the issues and reach a joint decision. An ad hoc arbitrator (D) is selected to hear a single case. In compulsory arbitration, both parties are mandated to the arbitration process (A). See Chapter 7 for more information.
Chapter: Employee and Labor Relations
Objective: Dispute Resolution



Your organization has created an affirmative action plan which includes an internal audit and reporting system. According to the Department of Labor there are four actions which should be included in the internal audit and reporting system to be effective. Which of the following is not one of the Department of Labor recommended actions for the internal audit and reporting system?

  1. Review report resources with all levels of management.
  2. Post the findings of the internal audit and reporting system for all employees to review.
  3. Monitor records of all personnel activity at all levels to ensure that nondiscriminatory policy is enforced.
  4. Require internal reporting on a schedule basis as to the degree to which equal employment opportunity and organizational objectives are attained.

Answer(s): B


Reference:

PHR Exam Prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter Four:
Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149, Section III, The US HR Body of Knowledge.
Chapter: Workforce Planning and Employment
Objective: Federal Employment Legislation



What component of the strategic planning process is responsible for creating the company's vision statement?

  1. Formulate strategy stage
  2. Pre-planning stage
  3. Implement strategy stage
  4. Environmental scan stage

Answer(s): A


Reference:

Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470- 43096-5. Chapter Four: Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Business Management and Strategy
Objective: Strategy



John is the Senior HR Professional for his organization. He is working with Nancy to establish an Internal Audit and Reporting System as part of their Affirmative Action Plan. Nancy wants to know why they need this Internal Audit and Reporting System. Which of the following is the best answer for Nancy?

  1. The system is used to periodically measure the effectiveness of the affirmative action program.
  2. The system is used to periodically measure the utilization of women and minorities in the organization.
  3. The system is used to periodically measure the effectiveness of the human resource leadership.
  4. The system is used to periodically measure the effectiveness of labor analysis.

Answer(s): A


Reference:

Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470- 43096-5. Chapter Four: Workforce Planning. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Workforce Planning and Employment
Objective: Federal Employment Legislation



Viewing page 57 of 136
Viewing questions 281 - 285 out of 671 questions


Post your Comments and Discuss HRCI SPHR exam prep with other Community members:

AI Tutor AI Tutor 👋 I’m here to help!