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HRCI SPHR Exam
Senior Professional in Human Resources (Page 70 )

Updated On: 1-Feb-2026
Page 27 of 136
PDF with 671 Questions

What does the Health Insurance Portability and Accountability Act do?

  1. Requires continuation of health benefits
  2. Establishes EPO networks
  3. Limits preexisting condition restrictions
  4. Prevents HR from investigating claims issues

Answer(s): C

Explanation:

Answer option C is correct. HIPAA prohibits health insurance providers from discriminating on the basis of health status and limits restrictions for preexisting conditions. HIPAA does not prevent HR from investigating claims issues (D) as long as the employee provides written permission. COBRA requires continuation of health benefits (A). EPO networks (B) are established by physicians connected to a hospital. See Chapter 6 for more information.
Chapter: Compensation and Benefits
Objective: Benefits



A manager makes a sexual advancement to an employee who rejects the advance. Later, the manager does not allow the employee to be promoted because of the rejection of the sexual advancement. This is an example of what type of sexual harassment?

  1. Hostile work environment
  2. Disparate treatment
  3. Quid pro quo
  4. Disparate impact

Answer(s): C


Reference:

Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470- 43096-5. Chapter Four: Workforce Planning. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Employee and Labor Relations
Objective: Federal Employment Legislation



Which of the following occurs when management shuts down operations to keep the union from working?

  1. Secondary boycott
  2. Involuntary exit
  3. Lockout
  4. Boycott

Answer(s): C

Explanation:

Answer option C is correct. A lockout occurs when management shuts down operations to keep the union from working. Answer option B is incorrect. Involuntary exits is process that occurs due to mergers, outsourcing or changing business needs. It also occurs due to terminations for cause, such as performance problems, etc. Answer option D is incorrect. Boycotts occur when the union and the employees work together against an employer to express their dissatisfaction with the employer's actions, or to try to force the employer into accepting their demands. Answer option A is incorrect. A union tries to force an employer who is not involved in a dispute to stop doing business with another employer that is part of a dispute with the union. This practice is known as secondary boycott.
Chapter: Employee and Labor Relations
Objective: Union Organization



The concept that recognizes that businesses are social organizations as well as economic systems and that productivity is related to employee job satisfaction is known as what?

  1. Human relations
  2. Strategic management
  3. Human resource management
  4. Human resource development

Answer(s): A

Explanation:

Answer option A is correct. The concept of human relations was first introduced in the 1920s and challenged previous assumptions that people work only for economic reasons and could be motivated to increase productivity simply by increasing monetary incentives. Human resource management (C) is the business function responsible for activities related to attracting and retaining employees, including workforce planning, training and development, compensation, employee and labor relations, and safety and security. Strategic management (B) is the process by which organizations look for competitive advantages, create value for customers, and execute plans to achieve goals. Human resource development (D) is the functional area of human resources focused on upgrading and maintaining employee skills and developing employees for additional responsibilities. See Chapters 2 and 5 for more information. Chapter: Core Knowledge Requirements for HR Professionals Objective: Human Relations Concepts



Placement goals are part of Affirmative Action Plans. A placement goal should be met with good faith efforts, not through which one of the following?

  1. Discrimination
  2. Outsourcing
  3. Quotas
  4. Advertisements

Answer(s): C


Reference:

Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470- 43096-5. Chapter Four: Workforce Planning. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Workforce Planning and Employment
Objective: Federal Employment Legislation



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