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Senior Professional in Human Resources Questions 326–330 (page: 67)

Updated On: 9-Feb-2026

Which of the following would be considered an extrinsic reward?

  1. A feeling of accomplishment after completing a tough assignment
  2. A 10 percent salary increase
  3. Challenging work on a new project
  4. Recognition by the CEO at a company meeting

Answer(s): D

Explanation:

Answer option D is correct. Extrinsic rewards are nonmonetary rewards where self-esteem comes from others, such as formal recognition for a job well done. Challenging work on a new project (C) is an intrinsic reward. Salary increases (B) are monetary rewards. A feeling of accomplishment after completing a tough assignment (A) is another type of intrinsic reward. See Chapter 6 for more information.
Chapter: Compensation and Benefits
Objective: Total Rewards Defined



Which of the following is the best definition of the Scanlon Plan?

  1. Employees' pay fluctuates based on what type of work they are performing.
  2. Employees are rewarded in non-compensatory methods, such as training or time off.
  3. Employees are rewarded based on the number of units they sell.
  4. Employees share in the cost savings achieved through productivity gains.

Answer(s): D


Reference:

Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470- 43096-5. Chapter Six: Total Rewards. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Compensation and Benefits
Objective: Total Rewards Defined



DRAG DROP
Drag and drop the types of insurance beside their corresponding descriptions.

  1. The Answer is Exhibit B.

Answer(s): A

Explanation:

See Exhibit C.
The types of insurance are as follows:
Chapter: Compensation and Benefits
Objective: Benefits



Beth is an HR Professional for her organization and she has been alerted by management that the company will be outsourcing a large portion of operations. This outsourcing will likely cause several employees to lose employment with the organization. Which of the following is the best course of action that Beth can take in regard to communicating with the employees about the outsourcing change?

  1. Document all questions and create exact, formal answers in writing with management's approval.
  2. Refer all questions about the outsourcing decision to management.
  3. Do not share the details of the outsourcing decision.
  4. Be honest and truthful and do not hide the facts.

Answer(s): D


Reference:

Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470- 43096-5. Chapter Four: Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Business Management and Strategy
Objective: Strategic Management



An organization is launching a strategic planning session. One of the primary goals of this session is to define the goals of the organization. Which of the following statements best defines a goal that is created as part of the strategic planning session?

  1. Describes the SMART process to identify objectives
  2. Describes the strengths of the business to its competitive advantage in the marketplace
  3. Describes the direction the business will take and what it will achieve
  4. Describes the practical steps that will be taken to achievement

Answer(s): C


Reference:

Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470- 43096-5. Chapter Four: Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Business Management and Strategy
Objective: Strategy



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