QUESTION: 45

SCENARIO

Please use the following to answer the next question:

TripBliss Inc. is a travel service company which has lost substantial revenue over the last few years. Their new manager, Oliver, suspects that this is partly due to the company's outdated website. After doing some research, he meets with a sales representative from the up-and-coming IT company Techiva, hoping that they can design a new, cutting-edge website for TripBliss Inc.'s foundering business.

During negotiations, a Techiva representative describes a plan for gathering more customer information through detailed Questionaires, which could be used to tailor their preferences to specific travel destinations. TripBliss Inc. can choose any number of data categories age, income, ethnicity that would help them best accomplish their goals. Oliver loves this idea, but would also like to have some way of gauging how successful this approach is, especially since the Questionaires will require customers to provide explicit consent to having their data collected. The Techiva representative suggests that they also run a program to analyze the new website's traffic, in order to get a better understanding of how customers are using it. He explains his plan to place a number of cookies on customer devices. The cookies will allow the company to collect IP addresses and other information, such as the sites from which the customers came, how much time they spend on the TripBliss Inc. website, and which pages on the site they visit. All of this information will be compiled in log files, which Techiva will analyze by means of a special program. TripBliss Inc. would receive aggregate statistics to help them evaluate the website's effectiveness. Oliver enthusiastically engages Techiva for these services.

Techiva assigns the analytics portion of the project to longtime account manager Leon Santos. As is standard practice, Leon is given administrator rights to TripBliss Inc.'s website, and can authorize access to the log files gathered from it. Unfortunately for TripBliss Inc., however, Leon is taking on this new project at a time when his dissatisfaction with Techiva is at a high point. In order to take revenge for what he feels has been unfair treatment at the hands of the company, Leon asks his friend Fred, a hobby hacker, for help. Together they come up with the following plan: Fred will hack into Techiva's system and copy their log files onto a USB stick. Despite his initial intention to send the USB to the press and to the data protection authority in order to denounce Techiva, Leon experiences a crisis of conscience and ends up reconsidering his plan. He decides instead to securely wipe all the data from the USB stick and inform his manager that the company's system of access control must be reconsidered.

If TripBliss Inc. decides not to report the incident to the supervisory authority, what would be their BEST defense?

The resulting obligation to notify data subjects would involve disproportionate effort.
The incident resulted from the actions of a third-party that were beyond their control.
The destruction of the stolen data makes any risk to the affected data subjects unlikely.
The sensitivity of the categories of data involved in the incident was not substantial enough.

Answer(s): C

Explanation:

According to the GDPR, data controllers must report personal data breaches to the supervisory authority without undue delay and, where feasible, not later than 72 hours after having become aware of it (Art 33 of GDPR). However, the notification is not required if the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons (Art 33(1) of GDPR). In this case, TripBliss Inc. could argue that the stolen data was securely erased by Leon before it could be disclosed to anyone else, and therefore the risk of harm to the data subjects was minimal. TripBliss Inc. would have to provide evidence of the secure deletion of the data and the absence of any copies or backups. Alternatively, TripBliss Inc. could also invoke the exception of disproportionate effort to avoid notifying the data subjects directly, but only if they have made a public communication or similar measure to inform them in an equally effective manner (Art 34(3)(b) of GDPR). The other options are not valid defenses, as they do not affect the likelihood of risk to the data subjects. The incident was not caused by a third-party, but by an employee of Techiva, who was acting as a data processor on behalf of TripBliss Inc. As the data controller, TripBliss Inc. is responsible for ensuring that the data processor provides sufficient guarantees to implement appropriate technical and organisational measures to comply with the GDPR (Art 28 of GDPR). The sensitivity of the data categories is not relevant for the notification obligation, as any personal data breach could pose a risk to the data subjects, depending on the circumstances. The GDPR does not provide a threshold for the sensitivity of the data, but rather requires a case-by-case assessment of the potential impact of the breach.

Reference:

GDPR, Art 33, Art 34, Art 28
Free CIPP/E Study Guide, p. 15

European Data Protection Law & Practice, p. 123-124
Personal data breach notification under the GDPR

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QUESTION: 46

SCENARIO

Please use the following to answer the next question:

TripBliss Inc. is a travel service company which has lost substantial revenue over the last few years. Their new manager, Oliver, suspects that this is partly due to the company's outdated website. After doing some research, he meets with a sales representative from the up-and-coming IT company

Techiva, hoping that they can design a new, cutting-edge website for TripBliss Inc.'s foundering business.

During negotiations, a Techiva representative describes a plan for gathering more customer information through detailed Questionaires, which could be used to tailor their preferences to specific travel destinations. TripBliss Inc. can choose any number of data categories age, income, ethnicity that would help them best accomplish their goals. Oliver loves this idea, but would also like to have some way of gauging how successful this approach is, especially since the Questionaires will require customers to provide explicit consent to having their data collected. The Techiva representative suggests that they also run a program to analyze the new website's traffic, in order to get a better understanding of how customers are using it. He explains his plan to place a number of cookies on customer devices. The cookies will allow the company to collect IP addresses and other information, such as the sites from which the customers came, how much time they spend on the TripBliss Inc. website, and which pages on the site they visit. All of this information will be compiled in log files, which Techiva will analyze by means of a special program. TripBliss Inc. would receive aggregate statistics to help them evaluate the website's effectiveness. Oliver enthusiastically engages Techiva for these services.

Techiva assigns the analytics portion of the project to longtime account manager Leon Santos. As is standard practice, Leon is given administrator rights to TripBliss Inc.'s website, and can authorize access to the log files gathered from it. Unfortunately for TripBliss Inc., however, Leon is taking on this new project at a time when his dissatisfaction with Techiva is at a high point. In order to take revenge for what he feels has been unfair treatment at the hands of the company, Leon asks his friend Fred, a hobby hacker, for help. Together they come up with the following plan: Fred will hack into Techiva's system and copy their log files onto a USB stick. Despite his initial intention to send the USB to the press and to the data protection authority in order to denounce Techiva, Leon experiences a crisis of conscience and ends up reconsidering his plan. He decides instead to securely wipe all the data from the USB stick and inform his manager that the company's system of access control must be reconsidered.

With regard to TripBliss Inc.'s use of website cookies, which of the following statements is correct?

Because not all of the cookies are strictly necessary to enable the use of a service requested from TripBliss Inc., consent requirements apply to their use of cookies.
Because of the categories of data involved, explicit consent for the use of cookies must be obtained separately from customers.
Because Techiva will receive only aggregate statistics of data collected from the cookies, no additional consent is necessary.
Because the use of cookies involves the potential for location tracking, explicit consent must be obtained from customers.

Answer(s): A

Explanation:

According to the ePrivacy Directive (2002/58/EC), the use of cookies or similar devices that store or access information on the user's device requires the user's consent, unless the cookie is strictly necessary to enable the use of a service requested by the user. For example, a cookie that remembers the items in a shopping cart does not require consent, but a cookie that tracks the user's browsing behavior for analytics or advertising purposes does. The consent must be freely given, specific, informed, and unambiguous, and can be obtained through appropriate settings of the browser or other application. The consent must also be separate from other consents, such as the consent to the processing of personal data. The categories of data involved or the recipients of the data do not affect the consent requirement for the use of cookies. The consent must also be obtained before the cookie is placed or accessed, unless the cookie is exempted. Therefore, option A is correct.
Option B is incorrect because explicit consent is not required for the use of cookies, unless the cookie also involves the processing of special categories of personal data under the GDPR. However, in this scenario, there is no indication that the cookies collect or process such data. Therefore, option B is incorrect.
Option C is incorrect because the consent requirement for the use of cookies does not depend on the recipients of the data or the level of aggregation of the data. The consent must be obtained from the user whose device is accessed or stored by the cookie, regardless of who receives the data or how it is processed. Therefore, option C is incorrect.
Option D is incorrect because the consent requirement for the use of cookies does not depend on the potential for location tracking. The consent must be obtained for any cookie that is not strictly necessary to enable the use of a service requested by the user, regardless of the type or purpose of the cookie. Therefore, option D is incorrect.

Reference:

ePrivacy Directive, Article 5(3)
GDPR, Article 4(11), Article 7, Article 9
CIPP/E Study Guide, Chapter 5, Section 5.2.2

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QUESTION: 47

Company X has entrusted the processing of their payroll data to Provider Y. Provider Y stores this encrypted data on its server. The IT department of Provider Y finds out that someone managed to hack into the system and take a copy of the data from its server. In this scenario, whom does Provider Y have the obligation to notify?

The public
Company X
Law enforcement
The supervisory authority

Answer(s): B

Explanation:

According to Article 33 of the GDPR, in the case of a personal data breach, the processor (Provider Y) shall notify the controller (Company X) without undue delay after becoming aware of the breach. The processor does not have the obligation to notify the supervisory authority, the public, or law enforcement, unless otherwise required by law. The controller is responsible for notifying the supervisory authority and, where necessary, the data subjects, unless the breach is unlikely to result in a risk to their rights and freedoms.

Reference:

Article 33 of the GDPR, which regulates the notification of a personal data breach to the supervisory authority.

[Article 34 of the GDPR], which regulates the communication of a personal data breach to the data subject.
ICO guidance, which explains the roles and responsibilities of controllers and processors in relation to data breach notification.

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QUESTION: 48

When hiring a data processor, which action would a data controller NOT be able to depend upon to avoid liability in the event of a security breach?

Documenting due diligence steps taken in the pre-contractual stage.
Conducting a risk assessment to analyze possible outsourcing threats.
Requiring that the processor directly notify the appropriate supervisory authority.
Maintaining evidence that the processor was the best possible market choice available.

Answer(s): C

Explanation:

The GDPR imposes several obligations on data controllers when they engage data processors to process personal data on their behalf. One of these obligations is to ensure that the contract or other legal act between the controller and the processor stipulates that the processor must assist the controller in complying with its obligations under the GDPR, including the obligation to notify personal data breaches to the competent supervisory authority and, where applicable, to the affected data subjects. However, this does not mean that the processor can directly notify the supervisory authority without the involvement of the controller. The GDPR clearly states that it is the controller's responsibility to notify the supervisory authority without undue delay and, where feasible, not later than 72 hours after having become aware of the breach. The processor must only notify the controller without undue delay after becoming aware of the breach. Therefore, requiring that the processor directly notify the appropriate supervisory authority is not an action that a data controller can depend upon to avoid liability in the event of a security breach, as it would be contrary to the GDPR and the controller's own obligation. Options A, B and D are actions that a data controller can take to reduce the risk of liability, as they demonstrate that the controller has exercised due diligence, assessed the potential impact of outsourcing, and chosen a reliable and compliant processor.

Reference:

1: Article 28(3)(f) of the GDPR 2: Article 33(1) of the GDPR 3: Article 33(2) of the GDPR

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QUESTION: 48

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