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Certified Information Privacy Technologist (CIPT) Questions 71–75 (page: 16)

Updated On: 1-Sep-2026

How can a hacker gain control of a smartphone to perform remote audio and video surveillance?

  1. By performing cross-site scripting.
  2. By installing a roving bug on the phone.
  3. By manipulating geographic information systems.
  4. By accessing a phone's global positioning system satellite signal.

Answer(s): B

Explanation:

Technical justification
Option B – Installing a roving bug is the correct choice because a rogue application (often termed a “roving bug” or spyware) can be covertly installed on a mobile device and request permission to access the microphone and camera. Once granted, the malware can stream audio and video in real-time to a remote command-and-control server, enabling continuous surveillance without the user’s knowledge. This technique is well-documented in mobile-malware research and is the primary method attackers use to achieve remote audio-visual eavesdropping.
Option A – Cross-site scripting (XSS) primarily exploits web-application vulnerabilities to inject malicious scripts into web pages viewed by a user.
While XSS can be leveraged in a mobile browser context, it does not directly grant persistent control over the phone’s audio or video hardware, nor does it provide a reliable channel for continuous remote surveillance.
Option C – Manipulating geographic information systems (GIS) involves altering map data or location services. Although location data can be harvested, GIS manipulation does not inherently provide access to the device’s microphone or camera, making it unsuitable for direct audio/video surveillance.
Option D – Accessing a phone’s global positioning system (GPS) satellite signal only retrieves location coordinates. It does not enable the attacker to capture or transmit audio or video streams, so it cannot be used to conduct surveillance of the device’s sensory inputs.
Conclusion The only method that directly enables a malicious actor to commandeer a smartphone’s microphone and camera for continuous remote monitoring is the installation of persistent spyware—a roving bug. The other options describe capabilities that are either unrelated or insufficient for the stated purpose.


Reference:

Mobile Top Ten – OWASP: https://owasp.org/www-project-mobile-top-ten/ NIST Privacy Framework – National Institute of Standards and Technology: https://www.nist.gov/cps/rmsi/privacy-framework



SCENARIO
Clean-Q is a company that offers house-hold and office cleaning services. The company receives requests from consumers via their website and telephone, to book cleaning services. Based on the type and size of service, Clean-Q then contracts individuals that are registered on its resource database - currently managed in-house by Clean-Q IT Support. Because of Clean-Q's business model, resources are contracted as needed instead of permanently employed.

The table below indicates some of the personal information Clean-Q requires as part of its business operations:



Clean-Q has an internal employee base of about 30 people. A recent privacy compliance exercise has been conducted to align employee data management and human resource functions with applicable data protection regulation. Therefore, the Clean-Q permanent employee base is not included as part of this scenario.

With an increase in construction work and housing developments, Clean-Q has had an influx of requests for cleaning services. The demand has overwhelmed Clean-Q's traditional supply and demand system that has caused some overlapping bookings.

Ina business strategy session held by senior management recently, Clear-Q invited vendors to present potential solutions to their current operational issues. These vendors included Application developers and Cloud-Q's solution providers, presenting their proposed solutions and platforms.

The Managing Director opted to initiate the process to integrate Clean-Q's operations with a cloud solution (LeadOps) that will provide the following solution one single online platform: A web interface that Clean-Q accesses for the purposes of resource and customer management. This would entail uploading resource and customer information.

-A customer facing web interface that enables customers to register, manage and submit cleaning service requests online.
-A resource facing web interface that enables resources to apply and manage their assigned jobs.
-An online payment facility for customers to pay for services.

If Clean-Q were to utilize LeadOps' services, what is a contract clause that may be included in the agreement entered into with LeadOps?

  1. A provision that holds LeadOps liable for a data breach involving Clean-Q's information.
  2. A provision prescribing technical and organizational controls that LeadOps must implement.
  3. A provision that requires LeadOps to notify Clean-Q of any suspected breaches of information that involves customer or resource information managed on behalf of Clean-Q.
  4. A provision that allows Clean-Q to conduct audits of LeadOps' information processing and information security environment, at LeadOps' cost and at any time that Clean-Q requires.

Answer(s): C



SCENARIO

Clean-Q is a company that offers house-hold and office cleaning services. The company receives requests from consumers via their website and telephone, to book cleaning services. Based on the type and size of service, Clean-Q then contracts individuals that are registered on its resource database - currently managed in-house by Clean-Q IT Support. Because of Clean-Q's business model, resources are contracted as needed instead of permanently employed.

The table below indicates some of the personal information Clean-Q requires as part of its business operations:



Clean-Q has an internal employee base of about 30 people. A recent privacy compliance exercise has been conducted to align employee data management and human resource functions with applicable data protection regulation. Therefore, the Clean-Q permanent employee base is not included as part of this scenario.

With an increase in construction work and housing developments, Clean-Q has had an influx of requests for cleaning services. The demand has overwhelmed Clean-Q's traditional supply and demand system that has caused some overlapping bookings.

Ina business strategy session held by senior management recently, Clear-Q invited vendors to present potential solutions to their current operational issues. These vendors included Application developers and Cloud-Q's solution providers, presenting their proposed solutions and platforms.

The Managing Director opted to initiate the process to integrate Clean-Q's operations with a cloud solution (LeadOps) that will provide the following solution one single online platform: A web interface that Clean-Q accesses for the purposes of resource and customer management. This would entail uploading resource and customer information.

-A customer facing web interface that enables customers to register, manage and submit cleaning service requests online.
-A resource facing web interface that enables resources to apply and manage their assigned jobs.
-An online payment facility for customers to pay for services.

Considering that LeadOps will host/process personal information on behalf of Clean-Q remotely, what is an appropriate next step for Clean-Q senior management to assess LeadOps' appropriateness?

  1. Nothing at this stage as the Managing Director has made a decision.
  2. Determine if any Clean-Q competitors currently use LeadOps as a solution.
  3. Obtain a legal opinion from an external law firm on contracts management.
  4. Involve the Information Security team to understand in more detail the types of services and solutions LeadOps is proposing.

Answer(s): D



SCENARIO
Clean-Q is a company that offers house-hold and office cleaning services. The company receives requests from consumers via their website and telephone, to book cleaning services. Based on the type and size of service, Clean-Q then contracts individuals that are registered on its resource database - currently managed in-house by Clean-Q IT Support. Because of Clean-Q's business model, resources are contracted as needed instead of permanently employed.

The table below indicates some of the personal information Clean-Q requires as part of its business operations:



Clean-Q has an internal employee base of about 30 people. A recent privacy compliance exercise has been conducted to align employee data management and human resource functions with applicable data protection regulation. Therefore, the Clean-Q permanent employee base is not included as part of this scenario.

With an increase in construction work and housing developments, Clean-Q has had an influx of requests for cleaning services. The demand has overwhelmed Clean-Q's traditional supply and demand system that has caused some overlapping bookings.

Ina business strategy session held by senior management recently, Clear-Q invited vendors to present potential solutions to their current operational issues. These vendors included Application developers and Cloud-Q's solution providers, presenting their proposed solutions and platforms.

The Managing Director opted to initiate the process to integrate Clean-Q's operations with a cloud solution (LeadOps) that will provide the following solution one single online platform: A web interface that Clean-Q accesses for the purposes of resource and customer management. This would entail uploading resource and customer information.

-A customer facing web interface that enables customers to register, manage and submit cleaning service requests online.
-A resource facing web interface that enables resources to apply and manage their assigned jobs.
-An online payment facility for customers to pay for services.


Which question would you most likely ask to gain more insight about LeadOps and provide practical privacy recommendations?

  1. What is LeadOps' annual turnover?
  2. How big is LeadOps' employee base?
  3. Where are LeadOps' operations and hosting services located?
  4. Does LeadOps practice agile development and maintenance of their system?

Answer(s): C



SCENARIO
Clean-Q is a company that offers house-hold and office cleaning services. The company receives requests from consumers via their website and telephone, to book cleaning services. Based on the type and size of service, Clean-Q then contracts individuals that are registered on its resource database - currently managed in-house by Clean-Q IT Support. Because of Clean-Q's business model, resources are contracted as needed instead of permanently employed.

The table below indicates some of the personal information Clean-Q requires as part of its business operations:



Clean-Q has an internal employee base of about 30 people. A recent privacy compliance exercise has been conducted to align employee data management and human resource functions with applicable data protection regulation. Therefore, the Clean-Q permanent employee base is not included as part of this scenario.

With an increase in construction work and housing developments, Clean-Q has had an influx of requests for cleaning services. The demand has overwhelmed Clean-Q's traditional supply and demand system that has caused some overlapping bookings.

Ina business strategy session held by senior management recently, Clear-Q invited vendors to present potential solutions to their current operational issues. These vendors included Application developers and Cloud-Q's solution providers, presenting their proposed solutions and platforms.

The Managing Director opted to initiate the process to integrate Clean-Q's operations with a cloud solution (LeadOps) that will provide the following solution one single online platform: A web interface that Clean-Q accesses for the purposes of resource and customer management. This would entail uploading resource and customer information.

-A customer facing web interface that enables customers to register, manage and submit cleaning service requests online.
-A resource facing web interface that enables resources to apply and manage their assigned jobs.
-An online payment facility for customers to pay for services.


What is a key consideration for assessing external service providers like LeadOps, which will conduct personal information processing operations on Clean-Q's behalf?

  1. Understanding LeadOps' costing model.
  2. Establishing a relationship with the Managing Director of LeadOps.
  3. Recognizing the value of LeadOps' website holding a verified security certificate.
  4. Obtaining knowledge of LeadOps' information handling practices and information security environment.

Answer(s): D



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