Which one of the following is not a characteristic of an innovative manufacturing company?
Answer(s): C
Innovative companies are customer driven. Because customers demand ever better quality and competitors are attempting to provide that quality, continuous improvement called kaizen by the Japanese) is essential for such companies. Thus, the flaw of innovative products and services must be continuous. Simply emphasizing existing products is not an effective strategy for most organizations.
A balanced scorecard is primarily concerned with
The scorecard is primarily a tool to assist the organization in describing and clarifying its strategy and then alignment of its performance measures to that strategy.
Which of the following is an example of an efficiency measure?
The number of insurance claims processed per day is a typical measure used in a balanced scorecard. It relates to the critical success factor of productivity. This factor is based on an input-output efficiency) relationship. An organizational structure is efficient if it facilitates the accomplishment of organizational objectives with minimum resources and fewest unsought consequences. An efficient organizational structure maximizes output for a given amount of input. Thus, an efficiency measure compares input with output. Insurance claims processed per day relates output claims processed) to input a day's work).
Which of the following is not true about the advantages of adopting ISO 9000 standards?
Market pressure is usually the main driving force for companies that adopt ISO 9000 standards. However, many of the companies that register uncover internal process and quality improvement as a result. ISO 9000 forces companies to share information, which leads to a better understanding of who internal customers and users are.
Why have many European Union countries not adopted ISO 14000 standards?
Answer(s): B
Many European countries already have environmental systems in place, and many individual countries' standards are typically more strict than the ISO 14000 standards.
Post your Comments and Discuss IIA CIA exam prep with other Community members:
Our website is free, but we have to fight against AI bots and content theft. We're sorry for the inconvenience caused by these security measures. You can access the rest of the CIA content, but please register or login to continue.