Free CIA Exam Braindumps (page: 37)

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The first stage in the development of a crisis management program is to

  1. Formulate contingency plans.
  2. Conduct a risk analysis.
  3. Create a crisis management team.
  4. Practice the response to a crisis.

Answer(s): B



Organizations that use a highly structured command-and-control management approach are at greater risk of

  1. Delayed response due to the inability to reach consensus among decision makers.
  2. Negative consequences that result from lower-level staff's unwillingness to confront errors by superiors.
  3. Erosion of staff morale due to perceptions of ineffective leadership.
  4. Waste and abuse of organizational resources resulting from management override of controls.

Answer(s): B



Of the following reasons for employees to resist a major change in organizational processes, which is least likely?

  1. Threat of job loss.
  2. Required attendance at training classes.
  3. Breakup of existing work groups.
  4. Imposition of new processes by senior management without prior discussion.

Answer(s): B



When significant change is required, management is least likely to be able to change the organization's

  1. Members.
  2. Structure.
  3. Environment.
  4. Technology.

Answer(s): C






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