IIA CIA-Part1-2025 Exam Prep
CIA Part 1 - Internal Audit Fundamentals (Page 5 )

• Help the team identify the causes of delays.
• Encourage continuous improvement through retrospectives.
• Support the team in changing its process, tools, or collaboration methods.
• Help remove impediments that the team cannot resolve independently.

• A: An impediment log may help, but simply maintaining it does not ensure the impediments are resolved.
• B: Directing the team to solutions conflicts with agile self-management.
• C: Adding impediments to the product backlog could delay their resolution and treats them like product features.

• R-squared (R²): mede quanto da variação dos valores reais é explicada pelo modelo. É mais usado em regressão, não em classificação.

• Accuracy (acurácia): mede a proporção de previsões corretas em relação ao total. É adequada para a classificação de imagens da questão.

• RMSE (Root Mean Squared Error): mede o tamanho médio dos erros entre valores previstos e reais, penalizando erros maiores. É usado principalmente em regressão.

• Learning rate (taxa de aprendizado): controla o tamanho dos ajustes feitos pelo modelo durante o treinamento. Não é uma métrica de avaliação; é um hiperparâmetro.

1. Determine which host was infected first—the originating host.
2. Decide whether each other host is clean or infected based on communication and event logs.

• Compare timestamps and find the earliest suspicious event.
• Look for the host that initiated the malicious connection, file transfer, exploit, or command—not merely a host that later received traffic.
• Follow the timeline through the firewall:

• A host is likely infected if it both receives suspicious activity and then initiates related malicious traffic.
• A host may be clean if the firewall blocked the connection and there is no evidence of execution or follow-on communication.

• 10 TB with maximum I/O performance: Use EC2 instance store. It provides very high-throughput, low-latency local storage suitable for temporary video-processing data. The application must tolerate data loss because instance store is ephemeral.
• 300 TB of highly durable media: Use Amazon S3, which is designed for highly durable object storage and can scale to this size.
• 900 TB of inactive archival media: Use S3 Glacier, which provides lower-cost storage for data that is rarely accessed.

• A: Amazon EBS offers high performance but is not the best fit for the question’s “maximum possible I/O” requirement compared with local instance store.
• B: Amazon EFS is durable and shared, but is generally more expensive and less suitable for very large archival storage.
• C: Uses EC2 instance store for performance, but incorrectly uses EFS for the 300-TB durable tier and S3 rather than Glacier for archival data.

• Create and manage approved IT services as products
• Control which users can deploy those products
• Apply governance, permissions, and constraints
• Use and manage infrastructure-as-code templates, such as AWS CloudFormation templates

• AWS Resource Explorer: Helps find and browse AWS resources; it does not govern IaC deployments.
• AWS Organizations: Manages accounts, consolidated billing, and organization-wide policies.
• AWS Systems Manager: Provides operational management, such as patching, automation, and parameter storage, but it is not primarily used to catalog and govern IaC-based service deployments.

• B. Data loss prevention (DLP): Helps prevent sensitive data from being copied, emailed, or exfiltrated. It is not the primary control for protecting a stolen laptop’s stored data.
• C. Operating system hardening: Reduces vulnerabilities by disabling unnecessary services and applying secure settings, but it does not necessarily protect the files if the disk is accessed directly.
• D. Boot security: Helps ensure the device starts only through trusted software or approved processes. It supports platform integrity but does not itself encrypt stored files.

• A: Security groups do not control traffic to an S3 gateway endpoint in this way. Gateway endpoints are configured through route tables.
• B: An S3 bucket policy may be needed for authorization, but the error specifically indicates a connectivity or endpoint-routing problem.
• C: Glue connection settings do not require a fully qualified domain name to resolve this endpoint issue.

• Issuer: Identifies the party issuing a SAML message, commonly the IdP in the SAML assertion. It is not the Salesforce setting used to distinguish Salesforce from other service providers.
• Identity Provider Login URL: Specifies where Salesforce sends users for authentication; it does not identify Salesforce.
• SAML Identity Location: Specifies where the user identity is found in the SAML assertion, such as the subject or an attribute.

• Documented and evaluated
• Assessed for security, cost, and operational impact
• Reviewed and approved by the appropriate personnel
• Tested before implementation
• Tracked with version history and rollback procedures

• Risk management process: May help assess the issues, but it does not authorize and manage design changes.
• Product design process: Applies primarily while creating a new design.
• Design review process: Normally evaluates a design before release; this design is already released.

text 
heartrateheartrateheartrate

• Spark column objects can be multiplied, for example:

python 
  df["heartrate"] * 3

• A DataFrame itself cannot be multiplied, but the expression is referring to a column.
• It is also not primarily a Python syntax error; the code was parsed, then Spark failed while resolving the column name.

• A. IDS attack signatures: An IDS primarily detects suspicious network activity and usually does not provide dedicated file-upload malware scanning. It is generally detective rather than preventive.
• C. Load balancer: Distributes traffic among servers and improves availability; it does not inspect documents for malware.
• D. WAF: Helps block web-application attacks such as SQL injection, command injection, and XSS. Although a WAF may inspect upload requests, malware detection in PDF files is more directly addressed by antivirus or content-scanning functionality.

• Conserve public IPv4 addresses: IPv4 addresses are limited, so many internal devices share a smaller number of public addresses through NAT.
• Reduce direct exposure: Private addresses are not directly routable from the public Internet, which helps reduce unsolicited access to internal devices.

1. Get Data ? Folder in Power BI Desktop.
2. In Power Query Editor, expand the Attributes column to expose metadata such as hidden status and other file attributes.
3. Remove the Content column (and any other data columns you do not need).

• Name
• Extension
• Date accessed
• Date modified
• Folder Path
• Attributes
• Content

• Disable default accounts: Default or unused accounts may have predictable names or credentials and can be abused by attackers. They should be disabled, removed, or secured with strong credentials where necessary.
• Remove unnecessary services: Every running service can contain vulnerabilities or provide an entry point. Removing services the server does not need reduces exposure.

• Add the server to the asset inventory: Important for asset management, but it does not directly harden the system.
• Document default passwords: Default passwords should be changed or disabled—not recorded for continued use.
• Send logs to the SIEM: Supports monitoring and detection, rather than directly reducing the attack surface.
• Join the corporate domain: A deployment/configuration decision, not inherently a hardening measure.

• A laptop
• Software access
• A password reset
• A mobile phone

• They run behind the scenes — applies more to automation or workflows.
• They are optional — catalog items are fundamental to a request-based catalog.
• They provide options — variables and variable options collect the requester’s choices for an item; they are not the catalog item itself.

• Tactics: The attacker’s overall goal, such as gaining persistence or exfiltrating data
• Techniques: The methods used to achieve that goal
• Procedures: The specific implementation or sequence of actions

• IP addresses and hash values: Useful indicators, but they can change quickly.
• Indicators of compromise: TTPs may help identify IOCs, but their main value is describing behavior.
• Tools: Attackers can replace tools or use legitimate administrative utilities.

• Amazon S3 — Object storage, not a database.
• Amazon DynamoDB — Fully managed NoSQL key-value and document database.
• Amazon Redshift — Managed data warehouse designed for analytics, not primarily transactional MySQL workloads.

• Guiding principles
• Governance
• Service value chain
• Practices
• Continual improvement

• Guiding principles: Recommendations that guide decisions and actions; they do not describe the entire system.
• Four dimensions: Perspectives used to ensure a balanced approach to service management.
• Service relationship: Describes cooperation between a service provider and service consumer, rather than the whole value-creation system.

text 
interface GigabitEthernet0/0.10 
 encapsulation dot1Q 3

• .10 is the router’s local subinterface number.
• dot1Q 3 identifies the 802.1Q VLAN tag carried on the trunk.

text 
interface GigabitEthernet0/0.3 
 encapsulation dot1Q 3

text 
interface GigabitEthernet0/0.2 
 encapsulation dot1Q 2

kusto 
Event 
| summarize make_set(EventID) by Computer

• summarize groups records.
• by Computer creates one result row per virtual machine.
• make_set(EventID) returns an array containing unique event IDs for that computer.

kusto 
| summarize make_list(EventID) by Computer

• Planning and designing products and services
• Developing and delivering them
• Managing risks, suppliers, and resources
• Measuring performance
• Continually improving value delivery

• Value stream steps describe activities used to create and deliver value; they do not themselves provide the broader capabilities.
• Vision and operating model provide direction and structure, but they are not the practical management capabilities that enable the work.
• Value chain is the operating model showing how activities combine to create value; it is enabled by practices and resources.

• The user starts in the corporate portal.
• The portal launches the Salesforce resource.
• The IdP sends the SAML response to Salesforce.

• Connected App + OAuth is for OAuth authorization and API/app access, not this SAML-based seamless login scenario.
• SP-initiated SSO would begin when the user first requests the Salesforce resource and Salesforce redirects them to the IdP. That is not the described starting point.

Question 3: AWS Storage Gateway File Gateway

• A: S3 bucket per user — S3 is object storage, not a traditional shared file system; mounting it requires extra tools and is less efficient.
• B: File Gateway — Provides a local file share using standard file protocols while storing files in Amazon S3. This preserves convenient local access and extends storage capacity.
• C: WorkSpaces and WorkDocs — Designed for virtual desktops and document collaboration, not large shared file storage.
• D: EC2 with EBS — EBS is attached to one EC2 instance and is not designed for direct multi-user file sharing.

• Disaster recovery backups
• Long-term backup retention
• Data archiving that still needs occasional access

• Multi-Regional Storage: Intended for frequently accessed data needing broad geographic availability; it costs more.
• Regional Storage: Suitable for frequently accessed data within one region.
• Nearline Storage: Intended for data accessed roughly once per month, such as monthly backups.
• Coldline Storage: Better fit for backups accessed only during a disaster or occasional recovery event.

• AWS Budgets lets you create a cost or usage budget and configure alerts when actual or forecasted spending reaches a threshold. Notifications can be sent through email or Amazon SNS.
• Amazon CloudWatch can monitor AWS billing metrics and trigger an alarm when estimated charges exceed a specified amount.

• Amazon SQS is a message queue, not a cost-monitoring service.
• Cost Explorer analyzes spending but does not directly provide threshold notifications.
• AWS Cost and Usage Report delivers detailed billing data for analysis; it does not itself send threshold alerts.

• B. The community must be built with the Customer Account Portal template.

• C. An experience ID (expid) or placeholder parameter must be used in the URL.

• A: The Visualforce + Salesforce Tabs template does not provide this dynamic branding capability.
• D: An external CMS is not required. The branding configuration is handled within Salesforce Experience Cloud.

• An Azure pay-as-you-go subscription follows an operational expenditure (OpEx) model.
• With OpEx, the organization pays for services as they are used, typically based on consumption.
• There is no need to purchase and maintain physical servers upfront.
• This contrasts with capital expenditure (CapEx), where the company makes a significant upfront investment in infrastructure, such as on-premises Hyper-V hosts.

1. Product + ProductSubCategory: Inner join

1. Result + ProductCategory: Left outer join

• Works across SaaS and internal applications: TOTP is widely supported by authentication systems and can be integrated into many applications.
• Device manufacturer agnostic: A hardware token or authenticator application can generate the code without depending on a specific computer or phone manufacturer.
• Offline capability: The code is generated locally using a shared secret and the current time; an internet connection or cellular service is not required.

• Username and password: May work offline but provides weaker authentication and does not meet the intended improvement in security.
• Biometrics: Can depend on device hardware, operating-system support, and enrollment mechanisms.
• SMS verification: Requires cellular connectivity and is vulnerable to threats such as SIM swapping.

• 6-phone boxes: 6x
• 8-phone boxes: 8x

• Field name and label
• Data type
• Reference table
• Default value
• Whether the field is mandatory or read-only
• Field attributes and configuration

• A: Labels and translations are handled through documentation and translation-related records.
• C: Table relationships may be represented through reference fields, but this is not the primary description of the Dictionary.
• D: Spell-checking language data is unrelated to the System Dictionary.

• Virtual machine disks
• Databases
• Storage accounts
• File systems

• Site-to-site VPN: protects data moving between networks
• HTTPS: protects data moving between a client and website
• Encrypted email: generally protects the message while being transmitted

• At rest = stored data
• In transit = moving data
• In use = data currently being processed by a system

1. Start with the Customer table.
2. Use Merge Queries and select the Address table.
3. Match Customer[Address ID] to Address[Address ID].
4. Use a Left Outer join so every customer is retained.
5. Expand only City, State/Region, and Country.

• Append adds rows vertically; it is for stacking similarly structured tables.
• Group By summarizes rows and does not retrieve address columns.
• Transpose swaps rows and columns and is unrelated to table relationships.

• The legacy system creates a signed JWT assertion.
• Salesforce validates the assertion using a certificate configured on a Connected App.
• Salesforce issues an access token for the integration user.
• No refresh token is required; the system can request a new access token when needed.

• Web Server Flow: normally uses a client secret and authorization/refresh tokens.
• Username-Password Flow: requires storing Salesforce credentials and is discouraged for integrations where stronger options are available.
• User Agent Flow: intended for user-interactive applications, not unattended server-to-server processing.

• Business
• People
• Governance
• Platform
• Security
• Operations

• Program and project management
• Risk management
• Cloud financial management
• Data governance
• Portfolio management

• Sustainability
• Performance efficiency
• Reliability

• BCP: Maintains essential business operations during and after disruption. It is broader than IT recovery, but the question focuses on restoring the destroyed data center.
• Communication plan: Defines how the organization communicates with staff, the public, and other stakeholders.
• IRP: Handles security incidents such as malware, unauthorized access, or data breaches—not physical disaster recovery.

• A single Construction Job can use multiple Machinery records.
• A single Machinery record may be used on multiple Construction Jobs.
• This is a many-to-many relationship, which Salesforce models using a junction object.
• The junction object can contain fields such as:

• Master-detail to Machinery
• Master-detail to Construction Job
• Date and cost fields

• Compare each server’s drive specifications and performance data.
• Identify the drive that is faulty, slow, or mismatched.
• Replace it with a drive that matches the required interface, capacity, and performance characteristics.
• Avoid selecting a slower drive, because storage performance can bottleneck the entire server.
• In a redundant array, use a compatible replacement so rebuilding does not create unnecessary performance degradation.

• Voice devices ? VLAN 10
• Data devices ? VLAN 20
• SVI for VLAN 10 ? 192.168.10.1
• SVI for VLAN 20 ? 192.168.20.1

• A: Describes a physical trunk interface, not an SVI.
• B: An SVI can provide management access, but that is not its primary definition here.
• D: SVI does not compensate for insufficient physical ports; it is a logical interface.

• A vulnerability scanner automates discovery of known vulnerabilities and misconfigurations across systems. It can contribute to a supply-chain assessment.
• A penetration test actively attempts exploitation and is usually limited to an agreed scope.
• SCAP standardizes vulnerability and configuration assessment data; it is not the analysis itself.
• Illumination tool is not a commonly defined CompTIA Security+ term.

• Issuer: Identifies the party issuing a SAML message—usually the identity provider in the assertion. It is not the Salesforce-specific identifier the architect should provide for differentiating Salesforce.
• Identity Provider Login URL: The endpoint where users are sent to authenticate.
• SAML identity location: Determines where the user identity is found in the SAML assertion, such as the subject or an attribute.

• IKE: Negotiates security parameters for IPsec VPNs; it does not identify switch ports.
• VLAN: A logical network segmentation method, not a discovery protocol.
• netstat: Displays local network connections and listening services, but cannot identify the physical switch or port.

• Sending calls to available agents quickly
• Balancing interactions across agents
• Preventing calls from being handled manually one at a time

• Workforce Management: Forecasts demand and schedules enough staff; it supports wait-time reduction but does not directly distribute calls.
• Skill-based Routing: Routes calls based on agent skills and may improve the customer experience, but the question is asking about the core feature that distributes calls efficiently.
• IVR: Lets callers navigate menus and self-service options; it does not primarily assign calls to agents.

• Geo-redundant storage (GRS) replicates data to a secondary Azure region, but the secondary copy is normally unavailable for read access.
• RA-GRS provides geo-replication and read-only access to the secondary region, satisfying all requirements.
• Zone-redundant storage (ZRS) replicates data across availability zones within the same Azure region, not separate geographic regions.
• Locally redundant storage (LRS) keeps copies within a single datacenter or region and does not provide geographic resiliency.

• Confirm the required columns and data types
• Identify the target/label column
• Handle missing or duplicate records if present
• Transform data into a suitable format
• Split it into training and validation/test datasets

1. Prepare the training data
2. Select an algorithm or configure AutoML
3. Train the model
4. Evaluate its performance
5. Tune hyperparameters if needed
6. Deploy the model

• Regional leads — Customer Community Plus

• Capacity planners — External Identity

• Customer Community does not provide the enhanced reporting/dashboard access required by regional leads.
• An Identity license is generally for internal Salesforce identity use and does not fit the external capacity-planning users as well as External Identity.

• IPsec: Protects traffic at the network layer, commonly for VPNs; it is not WPA2’s authentication protocol.
• SSL: Protects specific application sessions and has largely been replaced by TLS.
• SSH: Secures remote command-line administration.

• Árvores de decisão: usam regras sequenciais, como “se característica X > valor, siga para este ramo”. São fáceis de visualizar e explicar. Atendem bem a problemas de classificação e regressão com alta interpretabilidade.

• Regressão linear: prevê um valor numérico contínuo, como preço, custo ou temperatura. Não é a escolha principal para classificar genes em categorias.

• Regressão logística: calcula a probabilidade de uma categoria. Pode atender à classificação, inclusive multiclasses, mas sua explicação costuma ser menos intuitiva que uma árvore para documentar decisões.

• Redes neurais: atendem a tarefas complexas, como imagens, texto e padrões não lineares. Porém, são menos interpretáveis, funcionando mais como uma “caixa-preta”.

• A. Tuning system software: This is a corrective action, not an analysis method. Tuning should be based on measured performance data.
• B. User dissatisfaction reports: Useful as an indicator, but subjective and insufficient for diagnosing the cause.
• D. Off-peak utilization and response time: This may hide problems occurring during peak periods. Performance analysis should cover representative or peak workloads.