QUESTION: 141

A production worker in a plant often speaks for the entire work force when problems arise between labor and management. Although this individual has the same level of authority andexpertise as the individual's co-workers, the worker seems to possess a degree of power that others do not have. What type of power does this individual apparently have?

Coercive.
Referent.
Legitimate.
Reward.

Answer(s): B

Explanation:

Referent power is based on identification of subordinates with a superior. Thus, personal magnetism (charisma) may be a basis for influencing others to comply with a manager's directives.

Reveal Solution Next Question

QUESTION: 142

Which of the following strengthens and increases acceptable behavior by termination or withdrawal of undesirable consequences?

Positive reinforcement.
Negative reinforcement.
Reward.
Punishment.

Answer(s): B

Explanation:

Negative reinforcement removes an existing unpleasant condition when the desired behavior occurs. In contrast, positive reinforcement rewards the desired behavior. For example, a crying child negatively reinforces a parent's behavior when (s)he stops crying after receiving what (s)he wants.

Reveal Solution Next Question

QUESTION: 143

Management literature describes generic influence tactics used to change the behavior of others in the workplace. According to the relevant research.

Male managers are significantly more likely than female managers to use pressure tactics.
Female managers are significantly more likely that male managers to use consultation.
Influence tactics tend to be used laterally and downward, but not upward.
Influence tactics tend to vary with the leadership styles of superiors.

Answer(s): D

Explanation:

Upward influence methods used by employees of authoritarian managers are most likely to consist of ingratiating tactics and upward appeals. Rational persuasion is the method used most often by employees of participative managers.

Reveal Solution Next Question

QUESTION: 144

The use of power in an organization may be defined as the ability to influence employees to do what they would not ordinarily do. The exercise of this power:

Affects decisions, behavior, and situations.
Tends to be accepted by employees only when it is based on legitimate power.
Is most likely to be accepted by employees when a manager's source of power is informal.
Requires the authority to manage.

Answer(s): A

Explanation:

The exercise of power affects the decisions made by employees, for example, as the result of advice offered by someone with expert power. It also affects behavior, for example, as the result of a warning from someone with coercive power. Moreover, the exercise of power affects situations, for example, a change in the nature or type of resources used in operations effected by someone with any base of power.

Reveal Solution Next Question

Free IIA-CIA-PART4 Exam Braindumps (page: 37)

QUESTION: 141

Explanation:

QUESTION: 142

Explanation:

QUESTION: 143

Explanation:

QUESTION: 144

Explanation:

Exam Discussions & Posts