Management literature describes generic influence tactics that may be used to influence superiors, peers, or subordinates. Which of the following is the most commonly used influence tactic?
- An upward appeal.
- Exchange.
- Rational persuasion.
- Pressure.
Answer(s): C
Explanation:
The most commonly used influence tactics are consultation, rational persuasion, and inspirational appeals. The least commonly used are pressure tactics, upward appeals, and exchange tactics. Rational persuasion tries to convince others by reliance on a detailed plan, supporting evidence, and reason. Rational persuasion is the method used most often by employees of participative managers.
Reveal Solution Next Question