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Free IIA-CIA-PART4 Exam Braindumps (page: 46)

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Which approach to understanding leadership focuses on the social skills, judgment, and maturity of the leader?

  1. Behavioral styles theory.
  2. Emotional intelligence theory.
  3. The Ohio State model.
  4. Path-goal theory.

Answer(s): B

Explanation:

A recent traitist approach is based on the emotional intelligence of leaders, that is, their social skills and judgment, maturity, and emotional control. These abilities can be learned, especially when a manager or employee understands that immaturity, erratic behavior, and uncontrolled negative emotions have a bad effect on the workplace. According to Daniel Goleman, a leader can acquire social capital through exhibiting the following leadership traits:
1Self-awareness is knowing oneself.
2Self-management is the ability to prevent one's mood swings from interfering with positive relationships.
3Social awareness is understanding the actions and emotions of others. This ability helps a person to adapt in a productive way.
4Relationship management is an ability possessed by a person who communicates and resolves conflict effectively. Humor and a benign approach are characteristics of people who develop good relationships.



Identify the management technique in which employees assist in setting goals, making decisions, solving problems, and designing and implementing organizational changes.

  1. Total quality control.
  2. Job enlargement.
  3. Kanban.
  4. Participative management.

Answer(s): D

Explanation:

According to Marshall Soshkin [Participative Management is an Ethical Imperative, " Organizational Dynamics 12 (Spring 1984):4-22] employees may participate in goal setting, decision making, problem solving, and designing and implementing change. Subject to various individual (values and attitudes), organizational (e.g. job design and company culture), and environmental (such as technological change and competition) contingencies, workers who participate in the aforementioned ways should experience greater autonomy and find their tasks more meaningful. In turn, this experience should lead to satisfaction, challenge, security, andacceptance and commitment. Ultimate results are innovation and improved performance and productivity.



A staff auditor is technically outstanding and works well with audit clients but is not good at leading an audit team. To improve the auditor's performance, the auditor should be:

  1. Put in charge of the biggest project; the only way to learn is by performing the task.
  2. Put in charge of small projects with set milestones and a fully trained staff.
  3. Sent to school for management theory classes.
  4. Left alone and given assignments that accentuate personal strengths and avoid personal weaknesses.

Answer(s): B

Explanation:

The auditor can learn to lead small teams, which will in turn prepare him or her to lead larger projects.



The organizational chart:

  1. Is used only in centralized organizations.
  2. Is applicable only to profit-oriented companies.
  3. Depicts only line functions.
  4. Depicts the lines of authority linking various positions.

Answer(s): D

Explanation:

An organizational chart is used to represent the organizational structure of an entity. It normally resembles a pyramid, with the chief executive on top and the operating work force on the bottom. Lines show reporting relationships, lines of authority, and task groupings. An organizational chart depicts promotional or career tracks and illustrates the span of control and the number of organizational levels.






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