Free IIA-CIA-PART4 Exam Braindumps (page: 55)

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Dual reporting is most characteristic of which method of departmentation?

  1. Territorial.
  2. Functional.
  3. Product.
  4. Matrix.

Answer(s): D

Explanation:

A matrix organization consists of a project team of people from various functional areas within the organization. These specialists report simultaneously to the project manager and the managers of their functional departments. At the end of the project, the team is disbanded.



Which particular type of organization structure will likely have unity-of-command problems unless there is frequent and comprehensive communication between the various functional and project managers?

  1. Line and staff.
  2. Strategic business unit.
  3. Centralized.
  4. Matrix.

Answer(s): D

Explanation:

A matrix structure allows authority to flow both vertically and horizontally. A manager is appointed for each project and draws on personnel who are organized by function and report to a manager for each function. This violates the principle of unity of command, which states that each subordinate should have only one superior.



Of the following entities, a matrix organization would be most appropriate for:

  1. A company operating a set of geographically dispersed telephone call centers that provide technical support.
  2. A company which starts several complex, multidisciplinary engineering and construction projects each year.
  3. A retail company, which sells to customers through multiple stores, located in shopping malls, as well as through a website and mailed catalogs.
  4. A company that provides temporary staffing help to a wide variety of commercial and governmental agencies.

Answer(s): B

Explanation:

A matrix organization consists of a project team of people from various functional areas within the organization. These specialists report simultaneously to the project manager and themanagers of their functional departments. At the end of the project, the team is disbanded.Accordingly, a matrix organization that assigns specialists as needed to various projects is appropriate for such a company.



In what form of organization does an employee report to multiple managers?

  1. Bureaucracy.
  2. Matrix.
  3. Departmental.
  4. Mechanistic.

Answer(s): B

Explanation:

A matrix organization project management) is characterized by vertical and horizontal lines of authority. The project manager borrows specialists from line functions as needed. This manager's authority is limited to the project, and the specialists will otherwise report to the line managers.






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