Free IIA-CIA-PART4 Exam Braindumps (page: 65)

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Informal groups often have many favorable effects on the members. Which of the following is one of the favorable effects informal groups have on members but that may have an unfavorable effect on the organization?

  1. Informal groups aid in problem-solving situations.
  2. Informal groups improve coordination and reduce supervision required.
  3. Informal groups reduce tension and encourage production.
  4. Informal groups provide another channel of communication.

Answer(s): D

Explanation:

The additional channel of communication is a benefit to the informal group but may cause problems for the organization depending upon what messages are being communicated. This grapevine may cause the spread of false rumors or information and could be detrimental to the organization.



Which of the following is not true with regard to informal groups?

  1. Members of the group are susceptible to group pressure.
  2. The groups develop primarily to satisfy esteem needs.
  3. Almost all employees and managers are members of an informal group.
  4. Informal groups tend to be small and have simple relationships.

Answer(s): D

Explanation:

Informal groups tend to be small and are often very complex. They develop their own leaders and usually result from the frequent interaction among individuals in the course of their work.



An audit manager allowed a work group to make a decision about whether to adopt a new work procedure. In allowing the group to make the decision, the manager should be aware that groups tend to make:

  1. Very conservative decisions and do not want to assume risk.
  2. Faster decisions than do individuals because groups have more expertise than does any one person.
  3. Decisions that are less accurate than those made by individuals.
  4. Riskier decisions than do individuals, and individual responsibility for the group's decision is lessened.

Answer(s): D

Explanation:

Groupshift is the difference between the decisions that members of a group would make singly and the group's decision. Sometimes the group's decision is more conservative, butmore often it is riskier. What apparently occurs is that the group discussion accentuates the initial tendency of the group. The most likely reason for the more frequent shift toward the riskier course is diffusion of responsibility among members of the group. Thus, no one will be wholly to blame for failure.



During which stage of group development does a group exhibit a consolidation of power and reach an agreement among members about authority, structure, and procedures?

  1. Conflict and challenge stage.
  2. Disillusion stage.
  3. Acceptance stage.
  4. Cohesion stage.

Answer(s): D

Explanation:

The consolidation of power shifts begun during the conflict and challenge stages occurs during the cohesion stage. Members often reach an agreement on authority, structure, and procedures.






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