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IIBA CBAP Exam Questions
Certified Business Analysis Professional (Page 12 )

Updated On: 24-Feb-2026
Page 12 of 101
PDF with 499 Questions

You are hosting a collection of stakeholders from across the organization to identify the ideas and attitudes about your company's help desk. You want the stakeholders to honestly share their opinions about the help desk service so you can identify problems, solutions, and take actions to improve the service. What type of requirements elicitation activity is this?

  1. Stakeholder analysis
  2. Focus groups
  3. Workshop
  4. Root cause analysis

Answer(s): B



Which stakeholder must approve the business analysis approach to ensure that the business analysis approach is compatible with the other project activities?

  1. Project sponsor
  2. Project manager
  3. Project customer
  4. Change control board

Answer(s): B



You and Tom are writing the solution scope for a new project in your organization. You need to create a method to define what solution will and will not provide for the organization.
What technique can you and Tom use to establish appropriate boundaries for the solution?

  1. Interviews with the key stakeholders
  2. User stories
  3. Functional decomposition
  4. Scope modeling

Answer(s): D



Your organization is trying to determine which one of two opportunities they will pursue. The Project A is worth $235,987 and Project B is worth $567,000 but carries significant risk. The organization elects to purse Project B and not Project A.

What is the opportunity cost in this scenario?

  1. $331013
  2. There is not enough information to know as the risk for Project B has not been quantified.
  3. $235,987
  4. $567,000

Answer(s): C



You are the business analyst for the TGH Organization and are determining if you should buy or build a solution for your company. You have determined that you can create the in-house solution for $78,000 with a monthly support cost of $8,765. A vendor can create the solution for $61,000 with a monthly support costs of $7,990.

How long will it take your company to break even if you choose the internal solution versus the vendor's solution?

  1. 36 months
  2. 12 months
  3. 6 months
  4. 22 months

Answer(s): D






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