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You are the business analyst for your organization and management has asked that you identify opportunities to improve the operations of the business. You notice that some of the stakeholders use several pieces of software and several duplicate activities within each software package to generate data reports for customers.

What type of recommendation can you make in regard to this observation?

  1. You can address the automation of how the workers perform.
  2. You will need to perform active observation first to understand the processes in more detail.
  3. You can address the non-functional requirements of the activities.
  4. You will need to perform passive observation first to understand the processes in moredetail.

Answer(s): A



You are the business analyst for your organization and are beginning the requirements analysis processes. Which one of the following statements best describes the requirements analysis processes?

  1. It ensures that analysis and implementation efforts focus on the most critical requirements.
  2. It covers the definition of stakeholder requirements, which describe what a solution must be capable of doing.
  3. It defines all of the work, and only the required work, to complete the project objectives.
  4. It is conformity to requirements and a fitness for use.

Answer(s): B



Management has asked you, a business analyst for your organization, to create the solution scope for an identified problem. In order to complete this task, you'll need three elements.

All of the following are elements you'll need in order to write the solution scope except for which one?

  1. Work breakdown structure
  2. Implementation approach
  3. Solution scope definition
  4. Dependencies

Answer(s): A



You are the business analyst for your organization and you are preparing the business case for a proposed solution. You need to include the management horizon in your business case.

What is the management horizon?

  1. It is the expected deliverables that will be beneficial for the organization.
  2. It is the point in time when the solution will be completed.
  3. It is the duration of each phase of the project until the solution earns a profit.
  4. It is the point in time for the solution to break even on cost and begin earning a profit.

Answer(s): D






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