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Certified Business Analysis Professional Questions 166–170 (page: 35)

Updated On: 10-Feb-2026

Bob and Susan are business analysts for their organization. They are examining two materials that could be used in an upcoming project. They are testing the materials and measuring the results of each test to compare the materials to each other. This process will help Bob and Susan determine which material is best for their upcoming project.

What type of process are Bob and Susan completing with these materials?

  1. Feasibility study
  2. Stress test
  3. Alternative identification
  4. Benchmarking

Answer(s): D



You are the business analyst for your organization. You are working with several IT professionals to determine all of the connected systems in your organization. You are creating a mapping of the servers, workstations, printers, and other connected devices and their purposes for an analysis of how information is input, processed, stored, and output from each system.

What business analysis process are you completing?

  1. Networking topology mapping
  2. Data dictionary and glossary creation
  3. Data flow diagram
  4. Prototype

Answer(s): C



Which of the following is a quality control chart to track trends in project execution?

  1. Control chart
  2. RACI chart
  3. PERT chart
  4. Pareto chart

Answer(s): A



You are the business analyst for your organization and are about to conduct requirements elicitation for a process to streamline the customer fulfillment system your organization uses. You need to understand how the people, processes, and technology within the customer fulfillment system operates before you begin the elicitation process.

What type of analytical thinking are you participating in this scenario?

  1. Problem solving
  2. Creative thinking
  3. Brainstorming
  4. System thinking

Answer(s): D



Which of the following is NOT a component of an entity relationship diagram?

  1. Attributes
  2. Relationships
  3. Forks
  4. Entities

Answer(s): C



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