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IIBA CCBA Exam
Certification of Competency in Business Analysis (Page 13 )

Updated On: 30-Jan-2026
Page 13 of 104
PDF with 638 Questions

You are the business analyst for a large project in your organization.
While your company prefers face-to-face communications there are many stakeholders located in different geographical locations. How can you still effectively serve as a business analyst when the stakeholders are not collocated?

  1. You will need the stakeholders to periodically gather in one locale.
  2. You will need to travel on a regular rotation to each of the geographical locations to complete the business analyst duties.
  3. Add more business analysts in each of the geographical location.
  4. You will need to implement videoconferences.

Answer(s): D

Explanation:

According to the BABOK, the best solution in these instances is to increase videoconferences and teleconferences to complete the business analysis duties. Answer C is incorrect. Adding more business analysts will increase the cost of the business analysis duties. Answer B is incorrect. Traveling to all of the geographical locations is not always a feasible solution as there may be a small amount of stakeholders in one locale versus another. Answer A is incorrect. Sometimes it is effective to bring all of the stakeholders together, but this is not always practical due to cost, schedules, and the amount of stakeholders involved in the project.



Enterprise analysis provides many things for an organization. All of the following are tasks included in enterprise analysis except for which one?

  1. Assess capability gaps
  2. Determine solution approach
  3. Define business need
  4. Solution performance assessment

Answer(s): D

Explanation:

Solution performance assessment is not a task of enterprise analysis; it is in an input to this process.

There are five tasks for enterprise analysis. define business need, assess capability gaps, determine solution approach, define solution scope, and define business case. Enterprise analysis is a business analysis activity that helps define and identify business opportunities for an organization.
Answer C, A, and B are incorrect. This is an enterprise analysis task.



You are the business analyst for a large project that will create new software for the entire organization. This new software will affect all of the administrative assistants in the organization schedule meetings, reserve facilities, and share calendars. There are approximately 2,400administrative assistants in your organization and not all of these people can attend requirements gathering workshops.
What approach can you use to manage and gather requirements from these 2,400 administrative assistants?

  1. You can meet with a small group of administrative assistants that will serve as representatives for the remaining administrative assistants.
  2. You will need to meet with all of the administrative assistants as part requirements elicitation.
  3. You can meet with a small group of administrative assistants and assume their requirements are reflective of the remaining group of administrative assistants.
  4. You can meet with the administrative assistants' managers.

Answer(s): A

Explanation:

When there are large groups of stakeholders, such as in this example, it's practical to find a group of stakeholders that can serve as representatives for the remainder of the stakeholders.

Answer B is incorrect. It's not feasible, as the question indicates, for this large group of administrative assistants to attend requirements gathering workshops. Answer C is incorrect. You can't assume that one small group of the administrative assistants needs is truly indicative of the reminder of the administrative assistants. Answer D is incorrect. The administrative assistants' managers likely don't know enough detail of how the administrative assistants currently do their work to speak on their behalf.



You are the business analyst for your organization. You are currently working with Susan on creating a model as part of the specify and model requirements process. Susan doesn't understand why you need a model. You explain to Susan that a model is just a simplified representation of a complex reality that is useful for understanding that reality and making decisions regarding it. In fact, you tell Susan, model can do all of the following except one option. Choose the option that model cannot do?

  1. Define the resources that will be needed on the project team
  2. Define boundaries for the business domain
  3. Describe a situation or problem
  4. Describe thought processes and action flows

Answer(s): A

Explanation:

Models do not typically address the resources needed for the project team so this choice is incorrect. Models can describe a situation or problem, define boundaries for the business domain, describe thought processes and action flows, categorize and create hierarchies of items, show components and relationships, and show business logic.
Answer C, B, D are incorrect. These are valid components of a model; so these choices are incorrect.



Which of the following is the best definition of the business rules analysis?

  1. To define the historical information that is available for the business analyst to rely on for his research.
  2. To define the rules that govern decisions in and organization and that define, constrain, or enable organizational policies.
  3. To define the people that govern decisions in and organization and that define, constrain, or enable organizational policies.
  4. To define the job functions, roles and responsibilities, and the designation of power among the project stakeholders.

Answer(s): B

Explanation:

The process of the business rules analysis is the documentation and understanding of the enterprise environmental factors that enable the organization to operate while also creating boundaries for the people and processes within the organization.
Answer A is incorrect. This is a description of the organizational process assets. Answer D is incorrect. This is an identification of the stakeholders and their positions and characteristics for the business analysis duties.
Answer C is incorrect. The identification of the people that create the enterprise environmental factors are not relevant for this business analysis process.



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