Free ISACA CISA Exam Braindumps (page: 84)

The PRIMARY objective of IT service level management is to:

  1. improve IT cost control.
  2. manage computer operations activities.
  3. satisfy customer requirements.
  4. increase awareness of IT services.

Answer(s): C



The use of which of the following would BEST enhance a process improvement program?

  1. Balanced scorecard
  2. Project management methodologies
  3. Capability maturity models
  4. Model-based design notations

Answer(s): C



Reconciliations have identified data discrepancies between an enterprise data warehouse and a revenue system for key financial reports. What is the GREATEST risk to the organization in this situation?

  1. The key financial reports may no longer be produced.
  2. Financial reports may be delayed.
  3. Undetected fraud may occur.
  4. Decisions may be made based on incorrect information.

Answer(s): D



An organization has recently implemented a Voice-over IP (VoIP) communication system. Which of the following should be the IS auditor's PRIMARY concern?

  1. Voice quality degradation due to packet loss
  2. Lack of integration of voice and data communications
  3. A single point of failure for both voice and data communications
  4. Inability to use virtual private networks (VPNs) for internal traffic

Answer(s): C



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