QUESTION: 41

Which one of the following statements best characterises a usability inspection?

A meeting where designers brainstorm ideas for a new interactive system
An evaluation of a storyboard
An evaluation of an interactive system where experts identify potential usability problems
A focused discussion where an inspector leads a group of participants through a set of questions on a particular topic
An evaluation that involves representative users performing specific tasks with the interactive system to enable identification of usability problems
An examination (inspection) of the results of a contextual interview

Answer(s): C

Fill in the blanks:
The main purpose of personas and___________is to identify user needs and make it easier for designers, developers and other stakeholders to understand who the users are, what they do, what their obstacles are, and to facilitate discussions within the design team.

See Explanation section for answer.

Answer(s): A

Explanation:

1. as-is scenarios

As-is scenario
A narrative text description of the procedure a specific user currently follows to complete one or more tasks. Notes:
1. The specific user in the scenario is often a persona.
2. As-is scenarios are created by a user experience professional based on results from observation and contextual interviews.
3. As-is scenarios are a suitable basis for developing personas as thinking about users in their current context of use involves thinking about what they want to do, and thinking about activities involves thinking about who will be undertaking them.
4. As-is scenarios are reviewed by users to detect misunderstandings that may have occurred during contextual interview.

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QUESTION: 43

1. Fill in the blank:
Observation is a method for gathering_________ relating to user needs in which an observer watches users who carry out tasks that are related to the interactive system.

See Explanation section for answer.

Answer(s): A

Explanation:

1. contextual information

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QUESTION: 44

The stage EARLY DESIGN involves converting user needs and user requirements into - choose three:

Use scenarios
Storyboards
User journey maps
Low-fidelity prototype
Style guide
Wireframe

Answer(s): A,B,C

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QUESTION: 41

QUESTION: 42

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QUESTION: 43

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QUESTION: 44