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You are working as a test manager in the medical domain leading a team of system testers. You are currently working on a major release of the product which gives customers many new features and resolves a number of problem reports from previous releases.

A software development organization wants to introduce some specific improvements to its test process. Currently, most of their testing resources are focussedon system testing. They are developing embedded software, and do not have a simulation environment to enable them to execute software modules on the development host. They have been advised that introducing inspections and reviews could be the most appropriate step forward.

Your company is considering whether or not to purchase a test tool suite from a respectable vendor. Your manager has searched the internet for comparable products but none of them meets his specific requirements. A tool demonstration has been arranged for next week and your team has been invited to attend. The tool suite consists of a test management tool, test execution tool and a requirements management tool. There is the possibility of adding a performance testing tool at a later stage. You have decided to attend the demo but raise some issues beforehand regarding expectations.

The project situation after 11 months is:

- The first increment was released one week late but contained sufficient functionality to bedeclared fit for purpose'. However, there were 20 outstanding incidents deferred to increment two.
- The amount of voluntary overtime worked PV the test team has reduced the second Incrementslippage to just 3 weeks.
- There is talk of reducing the scope of requirements. The purpose of this is to first deliver theapplication with support for manual testing and then to provide a delivery * weeks later to resolve any remaining points and provide support for automated testing (i.e. the link to the capture-replay tool).
- Concerns have been expressed by a section of the user community, that in some places theusability is very poor.

For the first increment of the new enterprise HR product you have performed a product risk analysis using the FMEA method. Five risk items have been identified and the likelihood and impact have been scored using scoring tables. This has resulted in the following scores:

You have for a while been trying to hire a second test automation specialist for your test team However, you did not have any luck in finding a suitable candidate. So now, you have been asked by IT management of XYZ to forward a proposal with alternative solutions for building an automated regression test suite at system test level over a period of 2 years including needed training and eventual handover to the test team.

You have been contracted to manage the acceptance testing of a new computer-based reservation system for a travel agency. You have provided an approximate budget estimate for the testing project based on previous experience with similar sized projects. However, the management of the parent company of the travel agency will not commit to the budget until detailed cost estimates are provided.

The reservation system is being developed by a third party However, detailed specifications of the software are available, as well as an estimate of the total effort that will be spent in developing the software. The software is to be delivered in four increments, and the functionality to be delivered in each increment has already been agreed on.

You have raised the issue that improving the testing process is also dependent on the status of the software development process.

A software house is concerned about the number of defects found in software released to its customers. They are starting to plan a new software product. In the past, releases have often been stopped due to poor planning and too many defects found during high level testing. You have been recruited to the newly created position of test manager and asked to develop a test strategy, manage the testing of the project and organize the resources needed to carry out the testing.

The cancellation of a current major development project has released resources. The development manager has decided to respond to his own request to tender and has proposed an in-house development with the use of a Rapid Application Development (RAO) approach.

The following is the current incident handling process in used at the company.

Step 1: Incident is documented in the incident Tile with the following information:

- Software module or area where the fault occurred
- Who has reported the fault
- Hardware configuration used for the test that found the fault
- The sequential incident number (1 greater than the last one recorded)

Step 2: Developer assigned to fix the fault

Step 3: Developer fixes the fault

Step 4: Developer signs off the incident as closed, and it is then removed from the incident file

You are a test manager in charge of integration, system and acceptance testing for a bank. You are working on a project to upgrade an existing ATM to allow customers to obtain cash advances from supported credit cards. The system should allow cash advances from €20 to €500, inclusively, for all supported credit cards. The supported credit cards are American Express, VISA,
Eurocard and Mastercard.

In the master test plan the following items are listed in the section named “items and/or features to be tested”:

I) All supported credit cards
II) Language localization
III) Valid and invalid advances
IV) Usability
V) Response time