Free ISEB-ITILV3F Exam Braindumps (page: 7)

Page 7 of 41

The difference between service metrics and technology metrics is BEST described as?

  1. Service metrics measure processes and functions; Technology metrics measure server and network availability
  2. Service metrics measure maturity and cost; Technology metrics measure efficiency and effectiveness
  3. Service metrics measure the end to end service; Technology metrics measure individual components
  4. Service metrics measure each of the service management processes; Technology metrics measure the infrastructure

Answer(s): C



Which of the following is a responsibility of Supplier Management?

  1. Development, negotiation and agreement of Service Level Agreements
  2. Development, negotiation and agreement of contracts
  3. Development, negotiation and agreement of the Service Portfolio
  4. Development, negotiation and agreement of Organisational Level Agreements

Answer(s): B



Which of the following BEST describes a Service Request?

  1. A request from a User for information, advice or for a Standard Change
  2. Anything that the customer wants and is prepared to pay for
  3. Any request or demand that is entered by a user via a Self-Help web-based interface
  4. Any Request For Change (RFC) that is low risk and can be approved by the Change Manager without a Change Advisory Board (CAB) meeting

Answer(s): A



To add value to the business, what are the four reasons to monitor and measure?

  1. Validate; Direct; Justify; Intervene
  2. Report; Manage; Improve; Extend
  3. Manage; Monitor; Diagnose; Intervene
  4. Plan; Predict; Report; Justify

Answer(s): A



Page 7 of 41



Post your Comments and Discuss ITIL® ISEB-ITILV3F exam with other Community members:

Muhammad Saleem commented on September 25, 2024
In which Service Studio layer can Entities be found? I think Answer should be Data but It's Interface
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Khoshal commented on September 25, 2024
@Emily I have taken this exam and yes it is hard. But I managed to pass this exam with some study and using the questions from this exam dumps. I would say about 80% more or less of these questions are in the exam.
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Emily commented on September 25, 2024
I understand that most users reported that this exam is very hard. But how much of these questions were present in the exam if anyone has taken the exam? Please share.
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john commented on September 25, 2024
these are really good ques
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Gorbender commented on September 25, 2024
There are some new questions in this exam which are not present in this exam dumps. But about 75 to 80% of the questions are there. It was enough for me to pass.
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khalil commented on September 25, 2024
question number 5 is wrong, we serialize and deserialize json using strigify and parse please pay attention to the answers provided
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Anyone use the free version to help them pass the test? Can't really afford the pdf version right now.
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very useful
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Bhuvaneswari E commented on September 25, 2024
Good for preparation
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helpful, but i think it should be updated
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Pranesh commented on September 24, 2024
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