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Free ISEB-ITILV3F Exam Braindumps (page: 9)

Page 8 of 42
PDF with 162 Questions

Which of the following is NOT a responsibility of the Service Design Manager?

  1. Design and maintain all necessary Service Transition packages
  2. Produce quality, secure and resilient designs for new or improved services, technology architecture, processes or measurement systems that meet all the agreed current and future IT requirements of the organisation
  3. Take the overall Service Strategies and ensure they are reflected in the Service Design process and the service designs that are produced
  4. Measuring the effectiveness and efficiency of Service Design and the supporting processes

Answer(s): A



Which role is accountable for a specific service within an organisation?

  1. The Service Level Manager
  2. The Business Relationship Manager
  3. The Service Owner
  4. The Service Continuity Manager

Answer(s): C



In which core publication can you find detailed descriptions of Service Catalogue Management, Information Security Management and Supplier Management?

  1. Service Strategy
  2. Service Design
  3. Service Transition
  4. Service Operation

Answer(s): B



Which of these statements about Assets, Resources and Capabilities is MOST accurate?

  1. Resources are types of Asset and Capabilities are ways of using Assets
  2. Resources and Capabilities are both types of Asset
  3. Capabilities are types of Asset and Resources are ways of using Assets
  4. Capabilities and Resources are both ways of using Assets

Answer(s): B






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