ITIL ISEB-PM1 Exam
ISEB-PM1 Foundation Certificate in Project Management (Page 20 )

Updated On: 9-Feb-2026

If a project manager is using observation and conversation to help control the project, she must be involved in which process?

  1. Develop Project Team
  2. Distribute Information
  3. Manage Stakeholder Expectations
  4. Manage Project Team

Answer(s): D



Which of the following would be the MOST appropriate thing to do during the planning process group?

  1. Update corporate processes and procedures based on lessons learned.
  2. Evaluate the effectiveness of risk responses.
  3. Recommend changes and defect repair.
  4. Work with the customer to determine acceptance criteria.

Answer(s): D



Which of the following would be the MOST appropriate thing to do during the monitoring and controlling process group?

  1. Implement recognition and reward systems.
  2. Obtain sign-off of the product of the project.
  3. Issue performance reports.
  4. Keep everyone focused on completing the project to the charter.

Answer(s): C



The widget production project is well underway. The requirements are clear that each widget must weigh between 0.320 and 0.325 ounces. The first day of test production resulted in 1247 widgets. Of the widgets inspected, 47 percent fell within the acceptable weight range. This is an example of:

  1. Control limits.
  2. Quality assurance.
  3. Control charting.
  4. Corrective action.

Answer(s): A



In which of the following contract types does the buyer have the most cost risk?

  1. Cost plus percentage of costs (CPPC)
  2. Cost plus fixed fee (CPFF)
  3. Cost plus award fee (CPAF)
  4. Cost plus incentive fee (CPIF)

Answer(s): A






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