An organization identified activities that are performed by many different people who follow detailed procedures to ensure they carry out all the steps. The procedures are very clear, and if staff follow the exact steps in the procedure then the results are always good, but this takes a lot of time.
Which type of automation is best suited for tasks that are repetitive, follow clear procedures, and yield consistent outcomes when performed correctly, but are time-consuming for staff to complete manually?
- Simple automation
- Complex automation
- Intelligent automation
- Technology replacement modernization
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