Free ITILFND V4 Exam Braindumps

Pass your ITIL 4 Foundation exam with these free Questions and Answers

Page 1 of 79

Which process is responsible for managing relationships with vendors?

  1. Change management
  2. Service portfolio management
  3. Supplier management
  4. Continual service improvement

Answer(s): C

Which of the following service desk organizational structures are described in service operation?
1. Local service desk
2. Virtual service desk
3. IT help desk
4. Follow the sun

  1. 1, 2 and 4 only
  2. 2, 3 and 4 only
  3. 1, 3 and 4 only
  4. 1, 2 and 3 only

Answer(s): A

What are the categories of event described in the UIL service operation book?

  1. Informational, scheduled, normal
  2. Scheduled, unscheduled, emergency
  3. Informational, warning, exception
  4. Warning, reactive, proactive

Answer(s): C

What would you call the groups of people who have an interest in the activities, targets, resources and deliverables from service management?

  1. Employers
  2. Stakeholders
  3. Regulators
  4. Accreditors

Answer(s): B

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Post your Comments and Discuss ITIL® ITILFND V4 exam with other Community members:

ILILE 11/23/2023 6:06:02 AM
Who used this brain dumb and passed?

Chamunorwa 11/13/2023 4:56:17 PM
good question's

Jake 7/11/2022 11:33:37 PM
There is absolute not effing way you can pass the exam without these questions.

Amanda 8/13/2020 12:44:15 AM
I purchased this exam last month to make use of the COVID 19 lockdown. I studied during the quarantine and wrote my exam 2 days ago. I got a score of 88%. Pretty happy with result.