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Fourth Coffee Case Study
Case study

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background

Fourth Coffee is a coffee and supplies manufacturer based in Seattle. The company recently purchased CompanyA, based in the United States, and CompanyB, based in Canada, in order to increase production of their award-winning espresso machine and distribution of their dark roast coffee beans, respectively.

Fourth Coffee has set up CompanyA and CompanyB in their Dynamics 365 Finance environment to gain better visibility into the companies' profitability. CompanyA and CompanyB will continue to operate as subsidiaries of Fourth Coffee, but all operational companies will be consolidated under Fourth Coffee Holding Company in US dollars (USD) for reporting purposes.

The current organizational chart is shown below:




Current environment

Systemwide setup

Dynamics 365 Finance in Microsoft Azure is used to manage the supply chain, retail, and financials.
All companies share a Chart of Accounts.
Two dimensions are used: Department and Division. Budgeting is controlled at the department level. Customers and vendors are defined as two groups: Domestic and International.
Mandatory credit check is set to No.
Consolidate online is used for the consolidation of all companies. International main accounts are subject to foreign currency revaluation. The purchasing budget is used to enforce purchasing limits.

General ledger accounts



Fourth Coffee

The base currency is USD.
Three item groups are used: coffee, supplies, and nonstock.
The standard sales tax method is used.
Acquiring fixed assets requires a purchase order. All customer payment journals require a deposit slip.
CustomerX is a taxable company.
CustomerY is a tax-exempt company.
CustomerZ is a taxable company.
VendorA is a Colombian supplier of coffee beans and belongs to the international vendor group.
VendorB is a Peruvian supplier of coffee machine filters and belongs to the international vendor group.
VendorC is a Texas supplier of espresso valves and belongs to the domestic vendor group.


CompanyA

The base currency is USD.
It consists of a marketing department and a digital division.
A 4-5-4 calendar structure is used.
The standard sales tax method is used.

CompanyB

The base currency is CAD.
The conditional sales tax method is used.
Requirements

Reporting

A consolidated Fourth Coffee financial report is required in USD currency. Fourth Coffee and its subsidiaries need to be able to report sales by item type. Year-end adjustments need to be reported separately in a different period to view financial reporting inclusive and exclusive of year-end adjustments.

Issues

User1 observes that a General journal was used in error to post to the Domestic Accounts Receivable trade account.
User2 has to repeatedly reclassify vendor invoice journals in Fourth Coffee Company that are posted to the marketing department and digital division. When User3 posts an Accounts receivable payment journal, a deposit slip is not generated.
User4 observes an increase in procurement department expenses for supplies. User5 observes that sales tax is not calculating on a sales order for CustomerZ. User6 observes that sales tax is calculating for CustomerY. User7 observes that the sales tax payment report is excluding posted invoice transactions.
User8 in CompanyA attempts to set up the sales tax receivable account on the sales tax posting form.
User9 in CompanyA needs to purchase three tablets by using a purchase order and record the devices as fixed assets.
CustomerX requires a credit check when making a purchase and is currently at their credit limit.

Fourth Coffee Case Study
Case study

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background

Fourth Coffee is a coffee and supplies manufacturer based in Seattle. The company recently purchased CompanyA, based in the United States, and CompanyB, based in Canada, in order to increase production of their award-winning espresso machine and distribution of their dark roast coffee beans, respectively.

Fourth Coffee has set up CompanyA and CompanyB in their Dynamics 365 Finance environment to gain better visibility into the companies' profitability. CompanyA and CompanyB will continue to operate as subsidiaries of Fourth Coffee, but all operational companies will be consolidated under Fourth Coffee Holding Company in US dollars (USD) for reporting purposes.

The current organizational chart is shown below:




Current environment

Systemwide setup

Dynamics 365 Finance in Microsoft Azure is used to manage the supply chain, retail, and financials.
All companies share a Chart of Accounts.
Two dimensions are used: Department and Division. Budgeting is controlled at the department level. Customers and vendors are defined as two groups: Domestic and International.
Mandatory credit check is set to No.
Consolidate online is used for the consolidation of all companies. International main accounts are subject to foreign currency revaluation. The purchasing budget is used to enforce purchasing limits.

General ledger accounts



Fourth Coffee

The base currency is USD.
Three item groups are used: coffee, supplies, and nonstock.
The standard sales tax method is used.
Acquiring fixed assets requires a purchase order. All customer payment journals require a deposit slip.
CustomerX is a taxable company.
CustomerY is a tax-exempt company.
CustomerZ is a taxable company.
VendorA is a Colombian supplier of coffee beans and belongs to the international vendor group.
VendorB is a Peruvian supplier of coffee machine filters and belongs to the international vendor group.
VendorC is a Texas supplier of espresso valves and belongs to the domestic vendor group.


CompanyA

The base currency is USD.
It consists of a marketing department and a digital division.
A 4-5-4 calendar structure is used.
The standard sales tax method is used.

CompanyB

The base currency is CAD.
The conditional sales tax method is used.
Requirements

Reporting

A consolidated Fourth Coffee financial report is required in USD currency. Fourth Coffee and its subsidiaries need to be able to report sales by item type. Year-end adjustments need to be reported separately in a different period to view financial reporting inclusive and exclusive of year-end adjustments.

Issues

User1 observes that a General journal was used in error to post to the Domestic Accounts Receivable trade account.
User2 has to repeatedly reclassify vendor invoice journals in Fourth Coffee Company that are posted to the marketing department and digital division. When User3 posts an Accounts receivable payment journal, a deposit slip is not generated.
User4 observes an increase in procurement department expenses for supplies. User5 observes that sales tax is not calculating on a sales order for CustomerZ. User6 observes that sales tax is calculating for CustomerY. User7 observes that the sales tax payment report is excluding posted invoice transactions.
User8 in CompanyA attempts to set up the sales tax receivable account on the sales tax posting form.
User9 in CompanyA needs to purchase three tablets by using a purchase order and record the devices as fixed assets.
CustomerX requires a credit check when making a purchase and is currently at their credit limit.

Fourth Coffee Case Study
Case study

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background

Fourth Coffee is a coffee and supplies manufacturer based in Seattle. The company recently purchased CompanyA, based in the United States, and CompanyB, based in Canada, in order to increase production of their award-winning espresso machine and distribution of their dark roast coffee beans, respectively.

Fourth Coffee has set up CompanyA and CompanyB in their Dynamics 365 Finance environment to gain better visibility into the companies' profitability. CompanyA and CompanyB will continue to operate as subsidiaries of Fourth Coffee, but all operational companies will be consolidated under Fourth Coffee Holding Company in US dollars (USD) for reporting purposes.

The current organizational chart is shown below:




Current environment

Systemwide setup

Dynamics 365 Finance in Microsoft Azure is used to manage the supply chain, retail, and financials.
All companies share a Chart of Accounts.
Two dimensions are used: Department and Division. Budgeting is controlled at the department level. Customers and vendors are defined as two groups: Domestic and International.
Mandatory credit check is set to No.
Consolidate online is used for the consolidation of all companies. International main accounts are subject to foreign currency revaluation. The purchasing budget is used to enforce purchasing limits.

General ledger accounts



Fourth Coffee

The base currency is USD.
Three item groups are used: coffee, supplies, and nonstock.
The standard sales tax method is used.
Acquiring fixed assets requires a purchase order. All customer payment journals require a deposit slip.
CustomerX is a taxable company.
CustomerY is a tax-exempt company.
CustomerZ is a taxable company.
VendorA is a Colombian supplier of coffee beans and belongs to the international vendor group.
VendorB is a Peruvian supplier of coffee machine filters and belongs to the international vendor group.
VendorC is a Texas supplier of espresso valves and belongs to the domestic vendor group.


CompanyA

The base currency is USD.
It consists of a marketing department and a digital division.
A 4-5-4 calendar structure is used.
The standard sales tax method is used.

CompanyB

The base currency is CAD.
The conditional sales tax method is used.
Requirements

Reporting

A consolidated Fourth Coffee financial report is required in USD currency. Fourth Coffee and its subsidiaries need to be able to report sales by item type. Year-end adjustments need to be reported separately in a different period to view financial reporting inclusive and exclusive of year-end adjustments.

Issues

User1 observes that a General journal was used in error to post to the Domestic Accounts Receivable trade account.
User2 has to repeatedly reclassify vendor invoice journals in Fourth Coffee Company that are posted to the marketing department and digital division. When User3 posts an Accounts receivable payment journal, a deposit slip is not generated.
User4 observes an increase in procurement department expenses for supplies. User5 observes that sales tax is not calculating on a sales order for CustomerZ. User6 observes that sales tax is calculating for CustomerY. User7 observes that the sales tax payment report is excluding posted invoice transactions.
User8 in CompanyA attempts to set up the sales tax receivable account on the sales tax posting form.
User9 in CompanyA needs to purchase three tablets by using a purchase order and record the devices as fixed assets.
CustomerX requires a credit check when making a purchase and is currently at their credit limit.

Munson's Pickles and Preserves Farm
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background

Munson's Pickles and Preserves Farm grows and distributes produce, jellies, and jams. The company's corporate headquarters is located in Dallas, TX. Munson's has one operations center and seven regional distribution centers in the United States.

The company has two wholly owned subsidiaries that operate in Canada. The Canadian entity owns an entity in France.

Munson's plans to expand into Latin America by purchasing the last 25 percent of a subsidiary that they own in Costa Rica. This process is expected to complete within the next two years.

The company plans to implement Dynamics 365 Finance and Dynamics 365 Supply Chain to meet their growing business needs.

Current environment. General

Munson's uses a mix of internally-developed legacy systems that handle their finance and distribution activities. The company has an isolated CRM system.

Both Canadian subsidiaries have two departments: marketing and operations. Financial reporting is difficult due to data residing in disparate systems. Financial reporting is currently performed by using Microsoft Excel. Pre-orders in the current system are difficult to track because the order management system is not integrated with the finance system. Pickle sales post to one revenue account, but this does not allow for targeted reporting by pickle cut and type.

Current environment. Organization

The following chart shows Accounting/Reporting Currencies and Tax ID, if applicable.

Typically, vendor invoices are received prior to receipt of product.
The following fixed assets are sold for a loss:
BUILD-100
CAR-1233
At the regional distribution centers, the value for physical inventory does not match the inventory in the financial system.
Munson's rents their corporate office. Rent is not paid by purchase order. Rent is due once a quarter.
Allocations are performed manually.
Barrels are inventoried by site and warehouse.
Munson's has multiple depreciation and tax books for all of their fixed asset equipment.
Budgets are posted at the department level for each legal entity.

Requirements. Sales

Customers should be able to pre-order for fall release of pickles. Three-way matching must be enforced for all purchases. Fixed asset sale transactions require a ledger account entered at the time of transaction.
Fixed assets purchased must be automatically created in fixed asset module. This includes inventory items and write in purchase orders/non-inventoried items.

One dollar from every sale needs must be tracked and donated at the end of each month to a charitable organization.
Purchasing budgets must be enforced at the main account level.

Requirements. Finance

Accounts payable must be able to enter vendor invoices on the day they were received to be settled against when product is received. Accounts payable must be able to enter vendor invoices to accrue expense without specifying a purchase order at the time of entry. Postage expenses must be split evenly across the regional distribution centers automatically.
Administrative expenses must be distributed across the regional distribution centers by percentage of fulfillment orders monthly. Pickling machines depreciation must be uniquely recorded for visibility but not post to the ledger.

Issues

During implementation testing, User1 indicates that after packing slips are generated for purchase orders, there are no ledger postings. User2 indicates that fixed assets purchased on a purchase order do not show up in the Fixed Assets module.
User3 reports that they are seeing inconsistent application of the one-dollar donation from all sales orders.
User4 in the Canadian subsidiary is able to purchase supplies for marketing despite exceeding the marketing department budget. User5 reports that when purchasing a non-inventoried computer, the system is automatically assigning it to the buildings fixed asset group.