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Case study

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background

Fourth Coffee is a coffee and supplies manufacturer based in Seattle. The company recently purchased CompanyA, based in the United States, and CompanyB, based in Canada, in order to increase production of their award-winning espresso machine and distribution of their dark roast coffee beans, respectively.

Fourth Coffee has set up CompanyA and CompanyB in their Dynamics 365 Finance environment to gain better visibility into the companies' profitability. CompanyA and CompanyB will continue to operate as subsidiaries of Fourth Coffee, but all operational companies will be consolidated under Fourth Coffee Holding Company in US dollars (USD) for reporting purposes.

The current organizational chart is shown below:




Current environment

Systemwide setup

Dynamics 365 Finance in Microsoft Azure is used to manage the supply chain, retail, and financials.
All companies share a Chart of Accounts.
Two dimensions are used: Department and Division. Budgeting is controlled at the department level. Customers and vendors are defined as two groups: Domestic and International.
Mandatory credit check is set to No.
Consolidate online is used for the consolidation of all companies. International main accounts are subject to foreign currency revaluation. The purchasing budget is used to enforce purchasing limits.

General ledger accounts



Fourth Coffee

The base currency is USD.
Three item groups are used: coffee, supplies, and nonstock.
The standard sales tax method is used.
Acquiring fixed assets requires a purchase order. All customer payment journals require a deposit slip.
CustomerX is a taxable company.
CustomerY is a tax-exempt company.
CustomerZ is a taxable company.
VendorA is a Colombian supplier of coffee beans and belongs to the international vendor group.
VendorB is a Peruvian supplier of coffee machine filters and belongs to the international vendor group.
VendorC is a Texas supplier of espresso valves and belongs to the domestic vendor group.


CompanyA

The base currency is USD.
It consists of a marketing department and a digital division.
A 4-5-4 calendar structure is used.
The standard sales tax method is used.

CompanyB

The base currency is CAD.
The conditional sales tax method is used.
Requirements

Reporting

A consolidated Fourth Coffee financial report is required in USD currency. Fourth Coffee and its subsidiaries need to be able to report sales by item type. Year-end adjustments need to be reported separately in a different period to view financial reporting inclusive and exclusive of year-end adjustments.

Issues

User1 observes that a General journal was used in error to post to the Domestic Accounts Receivable trade account.
User2 has to repeatedly reclassify vendor invoice journals in Fourth Coffee Company that are posted to the marketing department and digital division. When User3 posts an Accounts receivable payment journal, a deposit slip is not generated.
User4 observes an increase in procurement department expenses for supplies. User5 observes that sales tax is not calculating on a sales order for CustomerZ. User6 observes that sales tax is calculating for CustomerY. User7 observes that the sales tax payment report is excluding posted invoice transactions.
User8 in CompanyA attempts to set up the sales tax receivable account on the sales tax posting form.
User9 in CompanyA needs to purchase three tablets by using a purchase order and record the devices as fixed assets.
CustomerX requires a credit check when making a purchase and is currently at their credit limit.

Case Study
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background

Munson's Pickles and Preserves Farm grows and distributes produce, jellies, and jams. The company's corporate headquarters is located in Dallas, TX. Munson's has one operations center and seven regional distribution centers in the United States.

The company has two wholly owned subsidiaries that operate in Canada. The Canadian entity owns an entity in France.

Munson's plans to expand into Latin America by purchasing the last 25 percent of a subsidiary that they own in Costa Rica. This process is expected to complete within the next two years.

The company plans to implement Dynamics 365 Finance and Dynamics 365 Supply Chain to meet their growing business needs.

Current environment. General

Munson's uses a mix of internally-developed legacy systems that handle their finance and distribution activities. The company has an isolated CRM system.

Both Canadian subsidiaries have two departments: marketing and operations. Financial reporting is difficult due to data residing in disparate systems. Financial reporting is currently performed by using Microsoft Excel. Pre-orders in the current system are difficult to track because the order management system is not integrated with the finance system. Pickle sales post to one revenue account, but this does not allow for targeted reporting by pickle cut and type.

Current environment. Organization

The following chart shows Accounting/Reporting Currencies and Tax ID, if applicable.

Typically, vendor invoices are received prior to receipt of product.
The following fixed assets are sold for a loss:
BUILD-100
CAR-1233
At the regional distribution centers, the value for physical inventory does not match the inventory in the financial system.
Munson's rents their corporate office. Rent is not paid by purchase order. Rent is due once a quarter.
Allocations are performed manually.
Barrels are inventoried by site and warehouse.
Munson's has multiple depreciation and tax books for all of their fixed asset equipment.
Budgets are posted at the department level for each legal entity.

Requirements. Sales

Customers should be able to pre-order for fall release of pickles. Three-way matching must be enforced for all purchases. Fixed asset sale transactions require a ledger account entered at the time of transaction.
Fixed assets purchased must be automatically created in fixed asset module. This includes inventory items and write in purchase orders/non-inventoried items.

One dollar from every sale needs must be tracked and donated at the end of each month to a charitable organization.
Purchasing budgets must be enforced at the main account level.

Requirements. Finance

Accounts payable must be able to enter vendor invoices on the day they were received to be settled against when product is received. Accounts payable must be able to enter vendor invoices to accrue expense without specifying a purchase order at the time of entry. Postage expenses must be split evenly across the regional distribution centers automatically.
Administrative expenses must be distributed across the regional distribution centers by percentage of fulfillment orders monthly. Pickling machines depreciation must be uniquely recorded for visibility but not post to the ledger.

Issues

During implementation testing, User1 indicates that after packing slips are generated for purchase orders, there are no ledger postings. User2 indicates that fixed assets purchased on a purchase order do not show up in the Fixed Assets module.
User3 reports that they are seeing inconsistent application of the one-dollar donation from all sales orders.
User4 in the Canadian subsidiary is able to purchase supplies for marketing despite exceeding the marketing department budget. User5 reports that when purchasing a non-inventoried computer, the system is automatically assigning it to the buildings fixed asset group.

Case study
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background

Alpine Ski House has three partially owned franchises and 10 fully owned resorts throughout the United States and Canada. Alpine Ski House's percentage ownership of the franchises is between two and 10 percent.

Alpine Ski House is undergoing an implementation of Dynamics 365 Finance and Dynamics 365 Supply Chain Management to transform their financial management and logistics capabilities across the franchises. Implementation is complete for Alpine Ski House's corporate offices, two US franchises, and one Canadian franchise. The remaining franchises are in varying stages of the implementation. Two new resort projects are in the budget planning stages and will open in the next fiscal year.

Current environment

Organization and general ledger

Each franchise is set up as a legal entity in Dynamics 365 Finance. Alpine Ski House Corporate uses financial dimensions for their fully owned resorts. Each resort is a financial dimension named resort. Each fully owned resort has two divisions: marketing and operations. Only Profit and Loss account postings require the division dimension. Corporate handles the advertising and administration of the fully owned resorts. Corporate uses Dynamics 365 Project Management and Accounting to manage construction of new resorts.

Budgeting

Organizational budgeting is decentralized but rolls up to one organizational corporate budget.
Each resort manager performs budgeting in Dynamics 365 Finance. Budget preparation begins this month. All operational resorts will submit their budgets in two weeks.

Sales and tax

Sales tax is configured and used by all resorts that operate in the United States. You configure one US sales tax vendor account and assign the vendor account to the settlement periods for reporting.

You use accounts receivable charges to track donations.

Existing purchasing contracts

Each franchise resort has an individual contract with a local supplier of their choosing to purchase at least $10, 000 worth of suppliers during the calendar year. The franchise resorts in one US state receive a two percent discount on meat and vegetable purchases in excess of $8, 000 per year. A franchise resort in Utah has agreed to purchase 1, 000 units of beef at market price from a local supplier.
Alpine Ski House uses a vendor collaboration portal to track purchase orders and requests for quotes.
Vendors request access to the vendor collaboration portal by using a workflow which runs on a nightly schedule.

Intercompany setup

Vendor123 resides in US franchise Company1 and is set up for intercompany transactions. Customer345 resides in Canada franchise Company1 and is set up for intercompany transactions.

Requirements

Franchises

Each franchise must pay two percent of monthly sales to Alpine Ski House Corporate.
Each franchise must report their own financials to Alpine Ski House Corporate monthly.
US franchises require a three-way-match on all purchases, with a 1-percent price tolerance.
Canadian franchises require a three-way-match on all purchases except paper products, which have a 10-percent price tolerance.

Corporate

Advertising costs must be balanced across the 10 resorts monthly. These costs must be split across the 12 resorts once construction of the final two resorts is completed.
Administration costs must be split across the 10 resorts proportional to the amount of sales generated.
One percent of all pack and individual ski pass sales must be donated quarterly to an environmental protection organization.
The finance department must be able to see purchasing contracts and discounts for vendors based on volume spend.

Employees

All employee expense reports that contain the word entertainment must be reviewed for

the audit purposes. If a journal is posted incorrectly, the entire journal and not just the incorrect line must be fully reversed for audit purposes.

Resorts

All resorts must use Dynamics 365 Finance for budgeting and must first be approved by the regional manager. Purchased fixed assets must automatically be acquired at product receipt.

Issues

User1 reports that irrelevant dimensions display in the drop down when entering a General journal.
User2 reports that dimension 00 is being used for all balance sheet accounts. User3 tries to generate the quarterly sales tax liability payment for a specific state but does not see any payables available for that state's vendor. User4 receives a call from a vendor who cannot access the vendor collaboration portal but needs immediate access.
User5 notices a large amount of entertainment expenses being posted without an audit review.
User6 needs to have visibility into the increase in budget that is necessary to staff the two new resorts opening next year.
User7 needs to use Dynamics 365 Finance for situational budgeting planning with the ability to increase and decrease the existing plans by certain percentages. User8 made a mistake while posting a 1, 000-line journal and reverses the entire journal but cannot find the lines that included errors during the reversal. User9 made a mistake while posting a 55-line journal and reverses the entire journal.
User10 realizes that the purchase of five new computers did not acquire five new fixed assets upon receipt.

Case Study
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Travel and expense
The company is currently In Phase 2 of their Dynamics 365 finance Implementation. · Consultants submit all travel receipts by using inter-office mail to the team admin for processing, but first Up Consultants wants to modernise this experience. · Expense reports are manually approved and signed by the employee's manager.
Finance
· First Up Consultants operates on a 4-5-4 calendar. · Accounting, for revenue has been difficult with the SaaS offerings. This has led to implementing Dynamics 365 Finance Revenue recognition. · Revenue recognition has been live for J months. · Adatum Corporation pays Quarterly for use of the First Up Consultants web design

application, starting from the day of use
· Fourth Coffee pays monthly for use of the First Up Consultants photograph editing application, with a contract starting August I and payment starting September
I. · Adventure Works Cycles pays per use of the First Up Consultant video platform. · A blocking rule is set up to prevent a sales order from processing if a customer exceeds a credit limit. - Customer credit is set up at the account level for VanArsdel, Ltd. · Tailspin Toys is owned by Wingtip Toys. The companies have a credit limit of S60.000 and $100, 000, respectively.
Tax
VAT tax recovery is required for eligible international business trip expenses. Bank reconciliation is manual and performed by using monthly mailed account statements. The company collects vales taxes from the following states:



Requirements
Travel and expense
· First Up Consultants requires that employees start using corporate cards for all travel expenses.
· All expenses over the require a receipt.
· Beer cannot be expensed
· Employees may use the corporate card for personal expenses during work travel, but expenses must be categories correctly.
· Client entertainment expenses totaling more than $250 must be audited.
· Employees require a mobile expense experience
· Expense report entries must be validated when a transaction Iine is entered. · Employees require the ability to capture receipt* by using a mobile device. · First Up Consultants requires the ability to reimburse employees in their paychecks for expenses incurred on personal cards.
Financial
· A virtual thirteenth month is required for year-end transactions. · Each day. a validation file must go to First Up Consultants" bank detailing all vendor checks paid.
· Except fees, all matched transactions must clear automatically during bank reconciliation. · The accounts payable team must verify expense reports prior to posting. · Only payables are allowed to be posted to a poor period up to seven days into the new period
Issues
· User1 Installed the expense Management Service add-in and implemented the auto- match and create expense from receipt features, but the receipt images do not match the corporate card transactions

· Employee 1 submits an expense report for a business trip to Europe, but the report is not visible on the expense tax recovery page.
· Employees prowled feedback that the system lets them know of an expense report policy violation only after the entire expense report is submitted. · Members of the finance department observe sales orders that posted into a closed period.
· The finance team observed that for sales order invoice 1234. the price incorrectly posts to a revenue account when it should be deferring.
· Fmployee2 purchased supplies for a holiday patty and needs to be reimbursed · A customer orders software licenses for the offices in Tennessee and Alabama · Expense reports for unapproved items are posting. · VanArsdel. Ltd. exceeded its credit limit but the sales order was processed. · Tailspin Toys purchase $70, 000 in custom software development

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