Case study
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Background
Fourth Coffee is a coffee and supplies manufacturer based in Seattle. The company recently purchased CompanyA, based in the United States, and CompanyB, based in Canada, in order to increase production of their award-winning espresso machine and distribution of their dark roast coffee beans, respectively.
Fourth Coffee has set up CompanyA and CompanyB in their Dynamics 365 Finance environment to gain better visibility into the companies' profitability. CompanyA and CompanyB will continue to operate as subsidiaries of Fourth Coffee, but all operational companies will be consolidated under Fourth Coffee Holding Company in US dollars (USD) for reporting purposes.
The current organizational chart is shown below:
Current environment
Systemwide setup
Dynamics 365 Finance in Microsoft Azure is used to manage the supply chain, retail, and financials.
All companies share a Chart of Accounts.
Two dimensions are used: Department and Division. Budgeting is controlled at the department level. Customers and vendors are defined as two groups: Domestic and International.
Mandatory credit check is set to No.
Consolidate online is used for the consolidation of all companies. International main accounts are subject to foreign currency revaluation. The purchasing budget is used to enforce purchasing limits.
General ledger accounts
Fourth Coffee
The base currency is USD.
Three item groups are used: coffee, supplies, and nonstock.
The standard sales tax method is used.
Acquiring fixed assets requires a purchase order. All customer payment journals require a deposit slip.
CustomerX is a taxable company.
CustomerY is a tax-exempt company.
CustomerZ is a taxable company.
VendorA is a Colombian supplier of coffee beans and belongs to the international vendor group.
VendorB is a Peruvian supplier of coffee machine filters and belongs to the international vendor group.
VendorC is a Texas supplier of espresso valves and belongs to the domestic vendor group.
CompanyA
The base currency is USD.
It consists of a marketing department and a digital division.
A 4-5-4 calendar structure is used.
The standard sales tax method is used.
CompanyB
The base currency is CAD.
The conditional sales tax method is used.
Requirements
Reporting
A consolidated Fourth Coffee financial report is required in USD currency. Fourth Coffee and its subsidiaries need to be able to report sales by item type. Year-end adjustments need to be reported separately in a different period to view financial reporting inclusive and exclusive of year-end adjustments.
Issues
User1 observes that a General journal was used in error to post to the Domestic Accounts Receivable trade account.
User2 has to repeatedly reclassify vendor invoice journals in Fourth Coffee Company that are posted to the marketing department and digital division. When User3 posts an Accounts receivable payment journal, a deposit slip is not generated.
User4 observes an increase in procurement department expenses for supplies. User5 observes that sales tax is not calculating on a sales order for CustomerZ. User6 observes that sales tax is calculating for CustomerY. User7 observes that the sales tax payment report is excluding posted invoice transactions.
User8 in CompanyA attempts to set up the sales tax receivable account on the sales tax posting form.
User9 in CompanyA needs to purchase three tablets by using a purchase order and record the devices as fixed assets.
CustomerX requires a credit check when making a purchase and is currently at their credit limit.