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Microsoft Dynamics 365 Finance Functional Consultant Questions 181–185 (page: 38)

Updated On: 10-Feb-2026
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DRAG DROP (Drag and Drop is not supported)

You manage customer credit and collections in a Dynamics 365 Finance implementation.

At the beginning of each month, you must send collection letters to customers whose payments are overdue.

You need to configure the collection letter functionality.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Select and Place:

  1. See Explanation section for answer.

Answer(s): A

Explanation:




Step 1: Define the collection letter sequence.
Set up a collection letter sequence on the posting profile

Step 2: Link the collection letter sequence to a customer profile.

Step 3: Post the collection letter.
See step 9 below.
Print collection letters
1. Go to navigation pane > Modules > Credit and collections > Collection letter > Review and process collection letters.
2. In the Status field, select Created.
3. In the Printed field, select Not printed.
4. Select Print.
5. Select Collection letter note.
6. In the Parameters section, enter the cutoff date for postings.
7. Expand the Records to include section and enter the details of the Collection letter note.
8. Select OK to print the collection letter.
9. Post the collection letter. Etc.

Step 4: Generate the collection letter.
Each collection letter is also associated with a collection letter code. The collection letter code is associated with individual transactions and is used to determine when the next collection letter should be generated for each transaction. For example, if a transaction is more than 30 days overdue, the collection letter code determines that the next collection letter will be sent when the transaction becomes 60 days overdue, if it isn't paid before then.


Reference:

https://docs.microsoft.com/en-us/dynamics365/finance/accounts-receivable/tasks/process- collection-letters



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DRAG DROP (Drag and Drop is not supported)

A company that sells computer equipment uses Microsoft Dynamics 365 Finance. The company is creating bundles that include a computer and a three-year warranty.

The company configures revenue recognition.

You need to configure revenue types for the bundle components.

Which revenue type should you use? To answer, drag the appropriate revenue types to the correct components. Each revenue type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

Note: Each correct selection is worth one point.

Select and Place:

  1. See Explanation section for answer.

Answer(s): A

Explanation:



Box 1: Essential
Essential The item is a primary source of an organization's revenue. This value is the default setting.

Box 2: Post contract support (PCS)
Post contract support The item supports other elements that are included in the sale to the customer. The revenue price is distributed across the essential and nonessential products that are included in the sale. Depending on setup, PCS items might not require that contract start and end dates be defined on the sales order line.


Reference:

https://docs.microsoft.com/en-us/dynamics365/finance/accounts-receivable/revenue-recognition- setup



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You maintain account control and bank balances for a company. You have a $100,000 credit limit from a bank.

You must prevent the bank account from going below the defined credit limit when a transaction is posted.

You need to configure the bank account credit limit.

What should you do?

  1. Add -$100,000 in the bank credit limit.
  2. Add $100,000 in the bank credit limit.
  3. Define a credit limit of $100,000 on the invoicing vendor account
  4. Set the Control Balance option to credit in the General ledger account associated with the bank account.

Answer(s): A

Explanation:

Set up a bank account credit limit (see step 7 below).
Use the Bank accounts form to enter a valid bank account number, routing type, and routing number, and enter your cash credit or overdraft limit for payment transactions.
1. Click Cash and bank management > Common > Bank accounts.
2. Click Bank account to open the Bank accounts form.
3. In the Bank account field, enter the unique bank account number. Enter the name of the bank in the Name field.
4. In the Routing number type field, select the routing number type as FW, CP, or CH.
5. In the Routing number field, enter the routing number for the bank. The routing number is validated based on the routing type selected.
6. In the Bank account number field, enter a bank account number that contains 7 to 14 digits.
7. In the Credit limit field, enter the credit limit. This is a negative number.
8. Close the form to save your changes.


Reference:

https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/usa-create-a-payment-journal- and-validate-the-credit-limit-for-a-bank



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HOTSPOT (Drag and Drop is not supported)

A company manufactures air filtering units for industrial manufacturing plants.

The company offers specific incentives if customers pay within a certain number of days to include:

10 percent off if paid in full within 5 days

5 percent off if paid in full within 10 days

Customers who pay by electronic funds transfer (EFT) will be charged $15 per transfer.

You need to configure the system.

Which option should you use? To answer, select the appropriate configuration in the answer area.

Note: Each correct selection is worth one point.

Hot Area:

  1. See Explanation section for answer.

Answer(s): A

Explanation:



Box 1: Cash discount
Cash discounts are setup and shared for Accounts payable and Accounts receivable. The cash discount available can be defined on the customer invoice or vendor invoice, and will be taken if the invoice is paid within the cash discount date.

Box 2: Payment fee
You can create payment fees for customer payments.


Reference:

https://docs.microsoft.com/en-us/dynamics365/finance/cash-bank-management/cash-discounts



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A client uses Dynamics 365 Finance for accounts receivable.

You need to ensure that accounts receivable clerks add the wire number for electronic payments.

Which item should you set up as mandatory in the method of payment?

  1. bank transaction type
  2. payment ID
  3. payment reference
  4. deposit slip

Answer(s): C



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