Microsoft MS-721 Exam
Collaboration Communications Systems Engineer (Page 2 )

HOTSPOT (Drag and Drop is not supported)
You have a Microsoft Teams Phone deployment that contains a Session Border Controller (SBC) named SBC1.contoso.com.
Direct Routing integrates with a PBX phone system that uses only four-digit dialing and is configured to use the SBC.
Teams is configured to use dial plans that normalize any four-digit calls to E.164.
You have the following translation rule.
You need to ensure that calls to the legacy PBX pass only a four-digit extension.
How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You set the routing method for the call queue to Attendant routing.
Does this meet the goal?

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You redirect calls for the call queue to a shared voicemail box.
Does this meet the goal?

Case Study
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
Overview. Company Information
Contoso, Ltd. is an international manufacturing company that has 2,000 employees.
Contoso currently uses a third-party meeting service. The company plans to migrate the meeting service to Microsoft Teams and replace all legacy video teleconferencing (VTC) devices.
Overview. Physical Locations
Contoso has offices in Toronto, New York, Rome, and London. The company has a global sales team that works remotely.
Existing Environment. Active Directory Environment
The on-premises network contains an Active Directory Domain Services (AD DS) forest named contoso.com.
Existing Environment. Microsoft 365 and Teams Environment
Contoso has a Microsoft 365 subscription. All users are licensed for Microsoft 365 E5 and Teams Premium. All users are enabled for Teams Phone by using Operator Connect.
The contoso.com domain syncs to Microsoft 365 by using Azure AD Connect cloud sync. All users use the Microsoft Authenticator app for multi-factor authentication (MFA) to cloud services.
A Microsoft Surface Hub device is deployed to the boardroom in each office.
The reception area at the Toronto office is configured to use a phone number of +14165555555 in Teams.
Existing Environment. Problem Statements
Contoso identifies the following issues:
• A user in the London office cannot locate the recorded files from a recurring Teams meeting.
• Executives in the New York office report having to use Microsoft Authenticator to access their Microsoft OneDrive files from the Surface Hub.
• A user in the Toronto office reports receiving incoming calls while attending Teams meetings instead of having calls sent automatically to voicemail.
Requirements. Planned Changes
Contoso plans to implement the following changes:
• Deploy a new Teams-certified endpoint to all the boardrooms and huddle spaces in all the offices.
• Start a pilot project to deploy an Intelligent Speaker to the boardroom in the Rome office and evaluate transcription and voice attribution capabilities.
• Deploy a Teams shared device to the lunchroom in the Toronto office. Calls placed to +14165555555 must ring in both the reception area and the lunchroom.
Requirements. Technical Requirements
Contoso identifies the following technical requirements:
• The endpoint deployed to each boardroom must include a console on the table. The endpoint must automatically invite the existing Surface Hub when joining a Teams meeting.
• The sales team must be able to temporarily sign in to the endpoints deployed to the huddle spaces to respond to Teams messages and attend video calls.
• The endpoints deployed to the huddle spaces must allow only outbound emergency calls when a user is NOT signed in.
• During Teams meetings, the sales team must have a watermark displayed on shared content.
You are evaluating the implementation of the technical requirements for the sales team.
After the implementation of the requirements, which meeting feature will the sales team be able to use during Teams meetings?

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You configure the call queue to use a team and a channel.
Does this meet the goal?