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Microsoft MS-721 Exam Questions
Collaboration Communications Systems Engineer (Page 4 )

Updated On: 24-Feb-2026
Page 4 of 49
PDF with 283 Questions

You have a Microsoft Teams Phone deployment.
You need to ensure that a user named user1@contoso.com can call international phone numbers by using Direct Routing.
Which type of policy should you use?

  1. a teams policy
  2. a voice routing policy
  3. a calling policy
  4. a caller ID policy

Answer(s): B



You have a Microsoft Teams Phone deployment that uses Direct Routing.
You plan to use Microsoft Power BI to analyze Call Quality Dashboard (CQD) data for the deployment.
You download the Power BI query templates for CQD from the Microsoft Download Center.
You need to use Power BI Desktop to review reports about PSTN calls that go through Direct Routing.
What should you do first?

  1. From Microsoft Call Quality Dashboard, download the current Tenant Data Upload file.
  2. Publish the template to the Power BI service.
  3. Install the Power BI Connector for CQD.
  4. Install the Microsoft Power Platform connector.

Answer(s): C



You have a Microsoft Teams Phone deployment that has 10 offices. Each office has a Session Border Controller (SBC).
A user reports that she can make internal calls by using the dial pad, but cannot use the dial pad to make external calls.
What is a possible cause of the issue?

  1. The user is missing a validated emergency address
  2. The user has the incorrect voice routing policy applied
  3. Enterprise Voice is disabled for the user
  4. The user has the incorrect Teams app setup policy applied

Answer(s): B



Your company has an office in Seattle.
The default dial-in number for the company's Microsoft Teams meetings has an area code of 425.
The company does NOT have an office in New York. However, most of the company's customer are in New York.
You need to get a new default dial in number that has a local 718 area code You will NOT define additional location information in Teams.
Which two actions should you perform before you assign the bridge? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

  1. Get an auto attendant toll free number
  2. Search for new numbers by using a 718 area code
  3. Get a Dedicated conference bridge (Toll Free) number
  4. Search for new numbers by using New York
  5. Get a Dedicated conference bridge (Toll) number

Answer(s): B,E



You have a Microsoft Teams Phone deployment.
You are designing a room that will be used for collaboration.
You need to select a device for the room. The device must meet the following requirements:
Support video
Support one-touch join for meetings
Can start new meetings from within the room
Support HDMI ingestion of content into Teams
Which two types of devices should you select? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

  1. Microsoft Teams Rooms on Windows
  2. Microsoft Teams panels
  3. Microsoft Teams Rooms on Android
  4. Microsoft Teams displays

Answer(s): A,C






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