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Microsoft Power Platform Solution Architect Questions 81–85 (page: 18)

Updated On: 10-Feb-2026

A large retail chain plans to add a chatbot to its website for customer support operations.
The company has the following requirements for the chatbot integration:
• The chatbot must integrate with the existing knowledge base.
• Agents must participate in the chat when there is a customer escalation.
• The chatbot must adhere to all relevant regulatory and compliance requirements.
• The chatbot must generate accurate and relevant responses to common customer queries.
• The solution must scale to handle high volumes of customer interactions.
You need to identify the non-functional chatbot requirements.
Which two requirements are non-functional? Each correct answer presents a complete solution. (Choose two.)
NOTE: Each correct selection is worth one point.

  1. Scale to handle high volumes of customer interactions.
  2. Require agent participation in the chat when there is a customer escalation.
  3. Generate accurate and relevant responses to common customer queries.
  4. Integrate with the existing knowledge base.
  5. Adhere to all relevant regulatory and compliance requirements.

Answer(s): A,E



You are performing a fit gap analysis for a bank based in the United States.
The bank requires a solution to monitor and disclose all financial transactions where money laundering is suspected.
You know that this requirement may not be feasible because banks and other financial institutions must adhere to established laws, rules, and guidelines.
You need to verify the feasibility of the requirement.
Which feasibility analysis should you check for the requirement?

  1. Requirement is technically feasible
  2. Level of effort is unfeasible
  3. Requirement will be adopted in the solution
  4. Requirement aligns with compliance standards

Answer(s): D



DRAG DROP (Drag and Drop is not supported)
A company plans to simplify its environment by replacing its current applications with a Microsoft Power Platform solution.
You need to guide the company through the activities required during each project phase.
When should you recommend the company perform each activity? To answer, move the appropriate phases to the correct activities. You may use each phase once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

  1. See Explanation section for answer.

Answer(s): A

Explanation:



A company plans to adopt Microsoft Power Platform.
You need to document the current enterprise architecture of the company.
Which two components should you incorporate? Each correct answer presents a complete solution. (Choose two.)
NOTE: Each correct selection is worth one point.

  1. data locations
  2. organizational structure
  3. process diagrams
  4. functional requirements
  5. applications used

Answer(s): A,E



HOTSPOT (Drag and Drop is not supported)
A company is implementing a Microsoft Power Platform solution.
You need to define the requirements.
Which requirement should you use for each topic? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

  1. See Explanation section for answer.

Answer(s): A

Explanation:



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