Free Oracle 1Z0-1003 Exam Questions (page: 4)

A company has a policy that all their technicians will start their working day at their first job and end their day at the office depot.

What should you set in the system to capture this requirement?

  1. Resource start location = home, Resource end location = office depot, resource type features = working time includes travel from last activity is checked, working time includes travel to first activity is left unchecked.
  2. Resource start location = office depot, Resource end location = home, resource type features » working time includes travel from last activity is checked, working time includes travel to first activity is left unchecked.
  3. Resource start location = home, Resource end location = office depot, resource type features * working time includes travel from last activity is left unchecked, working time includes travel to first activity is checked.
  4. Resource start location = home, Resource end location = home, resource type features = working time includes travel from last activity is checked, working time includes travel to first act left unchecked.

Answer(s): A



Your customer has a group of technicians who are working in the following rotating shifts:

- Two consecutive weeks: Monday through Friday from 8 AM to 5 PM

- Next two consecutive weeks: Monday through Friday from 9 AM to 6 PM and also Saturday from 11 AM to 1 PM

- During the Monday through Friday shifts, lunch is every day at 1 PM.

Which configuration supports this rotating shift requirement?

  1. Create one work schedule with three shifts. Two of those shifts must include a repeating activity for lunch.
  2. Create a work schedule with three shifts. Each shift must include a repeating activity for lunch.
  3. Create one shift with two "working time" calendars and include a repeating activity for lunch.
  4. Create one shift with two work schedules. Each work schedule must include a repeating act for lunch.
  5. Create a work schedule with two shifts. Each of those shifts must include a repeating activity for lunch.

Answer(s): E



A technician has been assigned a scheduled activity that he or she needs to perform later in the day.

Their company has a policy that their technicians perform some advance testing as an administrative task prior to the activity.

Which option would enable them to account for their time performing these tasks?

  1. selecting "Prework" from within the activity In OFSC Mobility
  2. adding a new "Prework" custom property to the "Edit/View activity" context in OFSC Mobility
  3. creating a "start-after" link template between the preliminary work and the scheduled work
  4. creating a "start-before" link template between the preliminary work and the scheduled work

Answer(s): B


Reference:

https://docs.oracle.com/cloud/august2017/fieldservicecs_gs/FAADU/Administration.htm



A field technician has been assigned a scheduled, but not-ordered activity that they need to perform later in q given day.

Their company has a policy that requires their technicians to perform some advance testing as an administrative task prior to beginning work on these types of activities.

Which option enables them to account for their time performing these tasks?

  1. Create a 'start-after' link template between the preliminary work and the scheduled work.
  2. Select the 'Prework' action from within the activity record in Oracle Field Service Cloud (OFSC).
  3. Add a new 'Prework' custom property to the 'Edit/View activity' context in Oracle Field Service Cloud (OFSC).
  4. Create a 'start-before' link template between the preliminary work and the scheduled work.

Answer(s): D






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