Pegasystems PEGACLSA74V1-R Exam
LSA Readiness 74V1 (Page 3 )

Updated On: 7-Feb-2026

users complain of difficulty creating a customer service request through facebook massenger. how do you address this issue?

  1. add approximate matches to the response commands for the channel.
  2. add approximate matches to the create case command (s) for the channel.
  3. change the text analyzer configured for the channel.
  4. add response commands to the channel

Answer(s): C



you are configuring authentication for a pega web mashup implementation.
how do you ensure the host system origin is trusted?

  1. in the authentication service JNDI binding parameters, specify the protocol, host, and port.
  2. in the authentication service spaecify the IACAuthverification activity
  3. in the application definition, specify the protocol, host, and port
  4. in the content security policy record specify the website as allowed

Answer(s): C



you need to formet required fields with red labels. you configure a custom style in the skin rule.
how do you apply the custom style?

  1. reference the skin rule in the dynamic layout with the required field labels
  2. reference the skin in the required field labels.
  3. reference the custom style as a parameter in a dynamic layout.
  4. reference the custom style in the required field labels

Answer(s): D



how do you differentiate between satisfied and unsatisfied customers to provide an appropriate greeting for each customer in facebook massenger?

  1. configure a parallel process for each type of customer to return the appropriate greeting.
  2. Define both greetings and assign the appropriate intent to each one.
  3. define both greetings and apply a when rule to respond with the appropriate greeting.
  4. configure a channel for each type of customer to return the appropriate greeting

Answer(s): D



an application provides the user with written instructions for completing a form. How do you ensure that the instuction can be localized without updating the application?

  1. cricumstance the section that describes the form for each language.
  2. add the section to the translation package using the localization wizard.
  3. create a filed value rule for the instruction text.
  4. create a paragraph rule for the instruction text.

Answer(s): C






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