QUESTION: 9

When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process.
What task do you perform to implement this requirement?

In the Employment Information process add a custom condition to test the card type
In the Employment Information process add a card type true/false field to a user view
In the Employment Information process validate card type for continued processing
In the Employment Information process add an Approve/Reject step to test the card type

Answer(s): B

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QUESTION: 10

DRAG DROP (Drag and Drop is not supported)
Select and move the Business Architect tasks to the Journey Centric Delivery project order column and place them in the correct order.

See Explanation section for answer.

Answer(s): A

Explanation:

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QUESTION: 11

A life insurance company has satellite offices in various countries. Each satellite office has its own work queue. Company policy requires that life underwriting is assigned to offices based on the residence of the policy owner.
Which routing approach supports this requirement?

Route the assignment to the correct work queue using skill-based routing
Route the assignment to a specific underwriter based on business logic
Route the assignment to the correct work queue based on business logic
Route the assignment to the correct work queue using an authority matrix

Answer(s): C

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QUESTION: 12

You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within 5 days.
To meet this requirement you need to set the _____ in the service level to 5 days.

urgency
goal
passed deadline
deadline

Answer(s): D

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Free PEGACPBA74V1 Exam Braindumps (page: 3)

QUESTION: 9

QUESTION: 10

Explanation:

QUESTION: 11

QUESTION: 12