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Pegasystems PEGACPDC74V1 Exam Questions
Certified Pega Decisioning Consultant (CPDC) 74V1 (Page 3 )

Updated On: 25-Apr-2026
Page 3 of 21
PDF with 100 Questions

To build a predictive model, use ____________.

  1. Pega Customer Service
  2. Pega Marketing
  3. Pega Decision Management
  4. Pega Platform

Answer(s): D


Reference:

https://community.pegA.com/sites/default/files/help_v73/dsm/da-portal/tasks/da- creatingpredictive-
model-tsk.htm



Next-Best-Action maximizes the customer lifetime value by _____________.

  1. using consistency rules in the Next-Best-Action decision strategy
  2. building Next-Best-Action on top of each other across every interaction
  3. monitoring the customer interactions in all channels
  4. using arbitration metrics in the Next-Best-Action decision strategy

Answer(s): C



The implementation of Next-Best-Action must involve ______________.

  1. building a product catalog
  2. defining business issue and group hierarchy
  3. inclusion of third party predictive models
  4. defining a prioritization formula based on marketing weight

Answer(s): B



What is the key characteristic that Next-Best-Action must consider to satisfy customer needs?

  1. Service
  2. Consistency
  3. Mobility
  4. Sociability

Answer(s): B



Which business issue is the least suitable for Next-Best-Action?

  1. Collections
  2. Retention
  3. Service
  4. Accounting

Answer(s): D



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