QUESTION: 17

U+ Bank has recently implemented Pega Customer Decision HubTM. As a first step, the bank went live with the contact center to improve customer engagement. Now, U+ Bank wants to extend its customer engagement through the web channel. As a decisioning architect, you have created the new set of actions, the corresponding treatments, and defined a new trigger in the Next-Best-Action Designer for the new web channel.
What else do you configure for the new treatments to be present in the next-best-action recommendations?

Create a channel strategy specifically for web.
Change the generated decision strategy.
Modify the Next-Best-Action Framework strategy to cater to the new web channel.
No need to do anything. The strategy is auto-generated.

Answer(s): D

Explanation:

When you create a new trigger in the Next-Best-Action Designer, Pega Customer Decision Hub automatically generates a decision strategy for that trigger and channel. You do not need to create or modify any strategies manually. Verified

Reference:

Pega Academy - Decisioning Consultant - Creating triggers

Reveal Solution Next Question

QUESTION: 18

To access a property from an unconnected component, you use the

customer-dot-property construct
property value
component-dot-property construct
dot-property value directly

Answer(s): C

Explanation:

To access a property from an unconnected component, you use the component-dot-property construct. For example, if you want to access the property .Rank from an unconnected component named ActionRanking, you use ActionRanking.Rank. Verified

Reference:

Pega Academy - Decisioning Consultant - Accessing properties from unconnected components

Reveal Solution Next Question

QUESTION: 19

The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Prices of the shoe, minus the Cost to acquire the shoe. The details of the shoes are provided in the following table:

The details of the shoes are provided in the following table:

To output the most profitable shoe, which component do you add in the blank space that is highlighted in red?

Filter
Group By
Decision table
Prioritize

Answer(s): D

Explanation:

To output the most profitable shoe, you need to add a Prioritize component in the blank space. A Prioritize component allows you to rank actions based on one or more properties. In this case, you can rank the shoes based on the Profit property and select the highest ranked shoe as the output. Verified

Reference:

Pega Academy - Decisioning Consultant - Prioritizing actions

Reveal Solution Next Question

QUESTION: 20

U+ Bank wants to offer credit cards only to customers with a low-risk profile. The customers are divided into various risk segments from AAA to CCC. The risk segmentation rules that the business provides use the Age and the customer Credit Score based on the following table. The bank uses a scorecard model to determine the customer Credit Score.

As a decisioning architect, how do you implement the business requirement?

Add a decision table to a decision strategy and reference it in the scorecard component.
Add the risk segmentation rules in the Results tab of the scorecard rule.
Add three contact policies that correspond to the three risk segments.
Add a decision table to a decision strategy and pass the credit score as the parameter.

Answer(s): D

Explanation:

To implement the business requirement, you need to add a decision table to a decision strategy and pass the credit score as the parameter. A decision table allows you to define rules based on one or more input parameters and return an output value. In this case, you can use the credit score as an input parameter and return the risk category/grade as an output value. You can then use this output value to filter out customers who are not in the low-risk segment (AAA). Verified

Reference:

Pega Academy - Decisioning Consultant - Using decision tables

Reveal Solution Next Question

Free PEGACPDC88V1 Exam Braindumps (page: 5)

QUESTION: 17

Explanation:

Reference:

QUESTION: 18

Explanation:

Reference:

QUESTION: 19

Explanation:

Reference:

QUESTION: 20

Explanation:

Reference: