QUESTION: 49

U+ Insurance uses Pega Process AITM to assess the complexity of the claims and route a claim to the best-suited user. In the case type that handles claims, the application developer wants to use AI to route claims that are likely to miss their deadline to an expert. As a data scientist, what task do you first perform to allow the application developer to reference the AI output in the case type?

Create a predictive model.
Add a decision step to the case type.
Configure an adaptive model to drive the prediction.
Create a prediction.

Answer(s): D

Explanation:

to use AI to route claims that are likely to miss their deadline to an expert, you need to create a prediction. A prediction is a decision management component that you can reference in a case type. A prediction uses a predictive model or an adaptive model to calculate a probability or a score for a specific outcome.
https://academy.pega.com/topic/process-ai-predictions/v1

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QUESTION: 50

Evidence an assessment of its viability, the Adaptive Model produces three outputs: Propensity, Performance and what is evidence in the context of an Adaptive Model? Performance and what is evidence in the context of an Adaptive Model?

The likelihood of a statistically similar behavior
The number of customers who exhibited statistically similar behavior
The number of customers who have responded to the modeled offer
The number of statistical bins used to evaluate the response

Answer(s): B

Explanation:

Evidence is the number of customers who exhibited statistically similar behavior to the current customer and responded to the modeled offer. It indicates how reliable the propensity score is based on the available data.

Reference:

https://academy.pega.com/module/predicting-customer-behavior- using-real-time-data-archived/topic/adaptive-models-overview

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QUESTION: 51

The implementation of Next-Best-Action must involve

inclusion of third party predictive models
defining business issue and group hierarchy
defining a prioritization formula using contact policies
building a product catalog

Answer(s): B

Explanation:

The implementation of Next-Best-Action must involve defining business issue and group hierarchy, which are used to organize and categorize propositions based on business objectives and customer needs.

Reference:

https://academy.pega.com/module/one-one-customer-engagement/topic/next- best-action-designer

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QUESTION: 52

Which component(s) do you use to calculate the average margin of four actions?

one Set Property component
one Group By component
four Group By components
four Set Property components

Answer(s): A

Explanation:

You can use one Set Property component to calculate the average margin of four actions by using an expression that sums up the margin values of each action and divides by four. You can then use this property in other components, such as Filter or Prioritize.

Reference:

https://academy.pega.com/module/creating-and-understanding-decision-strategies- archived/topic/setting-properties

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Free PEGACPDS88V1 Exam Braindumps (page: 13)

QUESTION: 49

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QUESTION: 50

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QUESTION: 51

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QUESTION: 52

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