BigCo receives complaints from existing customers and new prospects that BiyCo repi irrelevant offers and products.Which two Pega solutions do you suggest to help solve this problem? (Choose Two)
Answer(s): A,D
To address complaints about irrelevant offers and products:Pega Marketing (A): This solution helps create targeted marketing campaigns and personalized offers, ensuring that customers receive relevant and timely promotions. Customer Decision Hub (D): This solution uses real-time analytics and decisioning to determine the best action or offer for each customer, ensuring relevance and improving customer satisfaction.
Pega Marketing: Pega Marketing OverviewCustomer Decision Hub: Pega Customer Decision Hub
APP Studio created a data type in the Organization layer for Quote data called BCO-Data-Quote. How do you help users find rules from this data class when working in APP Studio?
Answer(s): D
To help users find rules from the BCO-Data-Quote class when working in APP Studio, you should:Relevant Records Configuration: Mark each rule you want to reuse as a relevant record. This makes these rules easily discoverable and reusable within APP Studio. Implementation in APP Studio: Navigate to the data type and mark the necessary rules as relevant records. This action ensures that these rules are available in the relevant contexts when users work within the application.
Using relevant records in App Studio
Select two ways for queuing an item for a queue processor. (Choose Two.)
Answer(s): A,C
To queue an item for a queue processor, you can use the following methods:Queue-for-processing method: This method queues items for background processing directly within an activity. It is a straightforward way to add items to the queue. Run in Background smart shape: This smart shape can be used within the process flow to queue items for background processing, providing an easy-to-use visual representation in the flow.
Queue-for-processing methodRun in Background smart shape
A shipping case needs to wait a specific time period before progressing in its flow. The developer is considering using a wait shape or an assignment with an SLA to perform this function. Identify the two requirements for which a wait shape is the simpler approach. (Choose Two)
Answer(s): A,B
When deciding between a wait shape and an assignment with an SLA, consider the following requirements where a wait shape is simpler:Adjust the Case Urgency: The wait shape allows you to adjust the urgency of a case when the wait condition is defined, which is simpler than configuring an SLA. Manual Override: The wait shape provides an option to manually step past the waiting point if necessary, making it more flexible for certain scenarios.
Wait ShapeService Level Agreements
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