Free PEGAPCBA86V1 Exam Braindumps (page: 7)

Page 7 of 41

Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?

  1. Add an Item Retention alternate stage and define a process for retention of item.
  2. Add a decision in the Item Return process to change the stage when a return is not necessary.
  3. Add a condition to skip the Item Return stage when a return is not necessary.
  4. Replace the Wait step in the Item Return stage with a Change Stage step.

Answer(s): C



How do you route an assignment so that any available member of the Finance department can perform the task?

  1. Route theassignment to a work list.
  2. Route the assignment to the admin user ID.
  3. Route the assignment separately to all members.
  4. Route the assignment to a work queue.

Answer(s): A



How do you provide users with guidance for completing a form and avoid the need for application training?

  1. Add an optional action to the case to explain the task.
  2. Send a notification to the assigned user.
  3. Add an instruction to the assignment.
  4. Add the corresponding step to an appropriate stage.

Answer(s): C



Which of the following would be typical data stored in a Pega Data Source?

  1. Insurance Policy Data
  2. Customer Details
  3. Delivery Options
  4. Case Data

Answer(s): C



Page 7 of 41



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