Free PEGAPCBA86V1 Exam Braindumps
Pega Certified Business Architect (PCBA) 86V1 Questions 36–40 (page: 9)

Updated On: 9-Feb-2026

An insurance compagny offers personal property insurance. Jewelry is a special type of personal property. Jewelry coverage requires that the user managing the request is trained to appraise jewelry. Assignments for jewelry appraisals must go to skilled users. Which routing approach whould you use ?

  1. Route requests to a reporting manager who assigns the request to a user to ensure fast processing
  2. Route requests to a work group whose members have the skill rating parameters
  3. Route directly to users who are members of a work group that uses skill rating parameters
  4. Route requests to a decision table that routes the request to a work group in a location where there are users who have appraisal skills

Answer(s): B



Consider this business use caseiTo place an online order, a customer provides their personal details such as full name and address. The customer can search for,and select items to order. After the order is placed, it is processed by the Accounts Payable department. The order is then sent to the Fulfillment center where the order items are packaged and shipped to the customer. The customer may cancel the order at any time.
Now consider this case life cycle design:


  1. valid because they represent a transfer of the case from one part of the organization to another.
  2. not valid because the Cancellation stage should be part of the primary flow.
  3. not valid because there are not at least 5 primary stages.
  4. valid because the names used to describe the stages do not use a verb+noun naming convention

Answer(s): A



DRAG DROP
Select each application design requirement on the left and drag it to the appropriate design approach on the right.

  1. See Explanation section for answer.

Answer(s): A

Explanation:



A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work Status. You must sort the cases so the case with the most recent create date appears at the top of the list.

How do you design the report to support this requirement?

  1. Select Highest to Lowest sort type for Create Date.
  2. Select Lowest to Highest sort type for Create Date.
  3. Make the Create Date the first column in the report.
  4. Add a filter condition where Create Date is greater than the current date.

Answer(s): A



When does the Status of a case change when a Work Status change is configured on an Assignment shape? (Choose One)

  1. When the Case reaches the Assignment shape and the Assignment Object is Created
  2. Upon completion of the Assignment
  3. At the start of the Flow (Process) containing the Assignment shape
  4. On the Connector prior to the Assignment shape

Answer(s): A



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