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Free PEGAPCDC80V1_2019 Exam Braindumps (page: 3)

Page 2 of 16
PDF with 60 Questions

MyCo, an electronics company, wants to recommend television brands to their customers based on incoming emails. As a Strategy Designer working for MyCo, you create the following Next-Best-Action strategy:

If the Email reason is Inquire LG, what does the Results of the strategy contain?

  1. LG
  2. Sony
  3. Sony, LG
  4. LG, Sony

Answer(s): A



MyCo, an electronics company, wants to recommend television brands to their customers based on incoming emails. As a Strategy Designer working for MyCo, you create the following Next-Best-Action strategy:

If the Email reason is Inquire Philips, what does the Results of the strategy contain?

  1. No offer
  2. LG, Sony
  3. Philips
  4. LG

Answer(s): D



One of the purposes of the Interaction History decision component is to ______________.

  1. capture all interactions with the customer
  2. verify if a customer is eligible for an offer
  3. retrieve all proposition properties
  4. determine of a proposition has been offered before

Answer(s): A


Reference:

https://community.pega.com/knowledgebase/interaction-history-data-model-pega-731



When a customer is offered a proposition he has already accepted, this is because ____________.

  1. the propositions are filtered based on eligibility
  2. there is no filter for previously accepted offers in the strategy
  3. the customer intent was captured incorrectly
  4. the strategy uses interaction history to exclude previously accepted files

Answer(s): A






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