Which three statements about the guardrail score are true? (Choose Three)
Answer(s): A,C,E
An assignment service-level agreement (SLA) is configured with the following details:Initial urgency: 20Assignment ready: Timed delay of 1 hourGoal: 5 hours and increase urgency by 10Deadline: 8 hours and increase urgency by 20Passed deadline: 2 hours, increase urgency by 20, and limit events to 5 Assuming no other urgency adjustments, what is the assignment urgency 16 hours after the case reaches the assignment?
Answer(s): A
Which two configurations are required when adding a Split for Each shape to your case life cycle? (Choose Two)
Answer(s): A,B
You have a requirement to associate users in different units to the same work queue.How do you implement this requirement?
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Debendra Commented on July 08, 2025 Just passed this paper. Very very hard exam. The questions from this exam prep is all in the real test. Thanks to this website for publishing these questions. India
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Vani Commented on August 10, 2023 good questions NEW ZEALAND
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