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A company initiated a departmental transformation project improving the processes for the organization using a predictive approach. This is a critical project for the organization and, in the middle of the project, the project manager noticed that one of the deliverables cannot be produced due to a missing technical skill.
What should the project manager have done to avoid this?

  1. Asked the sponsor to identify all required skills during the planning of the project
  2. Identified all required skills after the kick-off of the project
  3. Planned all required training for the team during the onboarding process
  4. Identified all required skills during the planning of the project

Answer(s): D



A project manager is beginning a new project with very diverse team members. The project manager chose to use consensus building so the team can agree on and be engaged in how the project will be executed.
How should the project manager proceed?

  1. Create an environment where the agreement is reached by a majority vote
  2. Create an environment where the agreement is reached through discussion
  3. Establish recurring brainstorming sessions to discuss project issues
  4. Allow team members to contribute ideas in a stream-of-consciousness mode

Answer(s): B



A project manager for a software technology project works in a matrixed organization with virtual teams. Unfortunately, the functional manager informs the project manager that there may not be any resources available to test the software.
What should the project manager do next?

  1. Request a teleconference meeting with the sponsor to submit a change request to allow the development team to conduct testing
  2. Engage with the functional manager to discuss details to obtain the required support
  3. Discuss testing requirements at the weekly project meeting to negotiate the best approach to test software
  4. Send an email to the procurement specialist to negotiate with a company that specializes in software testing

Answer(s): B



A project manager is leading a team of diverse individuals of all ages. The working hours for the project were set at the beginning of the project, and all team members agreed to the hours. However, later in the project, one of the team members informed the project manager that the previously agreed upon hours no longer work due to the team member's personal commitments.
What should the project manager do?

  1. Discuss the lack of dedication with the team member and their functional manager
  2. Allow the most senior team members to decide the time that works for the team
  3. Remove the team member from the project team to be fair to the other members
  4. Reassess the team's hours collaboratively so that the team is not impeded by the issue

Answer(s): D






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