Free PMI PMP Exam Braindumps (page: 52)

Several components of an expensive manufacturing project have been returned by the customer. The customer is complaining that the quality of the components is poor and is concerned that, as a result, their products will be returned due to quality issues. The project manager is certain that quality has been maintained.
How should the project manager communicate with the customer to help assure them that the project has produced quality products?

  1. Show the customer the tolerance and control limits.
  2. Show the customer sample results from the current batch.
  3. Show the customer a sample history of quality.
  4. Show the customer the quality control measurements.

Answer(s): D



A company is working on a project to develop an integration of their existing systems. There are known issues in production.
What should the project manager do?

  1. Identify and remove impediments and mitigate the risks.
  2. Ensure the product owner reviews requirements with the team.
  3. Include acceptance criteria in the definition of done (DoD).
  4. Review the quality control processes and procedures.

Answer(s): A



A company changed the product owner on an existing project. The new product owner has less knowledge of the product than everybody else on the team. Due to the product owner's lack of knowledge, the team does not consider the opinions of the product owner seriously and mostly relies on the project manager's opinion.
What should the project manager do?

  1. Work with the project management office (PMO) manager to generate an onboarding plan for the new product owner.
  2. Schedule time to share insights with the new product owner about the product and project information.
  3. Assume the role of the product owner while the product owner gets familiar with the product.
  4. Organize a team-building activity and ask the team to respect the opinions of the new product owner.

Answer(s): B



A mid-size capital project has shared resources from the company's contract department. During the execution phase, the project team observed a delay in contracting. After communicating with the contract department, the project manager found the contract team is prioritizing other contracting jobs because they are not part of the project team.
What should the project manager do first in this situation?

  1. Report the issue to higher management and seek their direct involvement to complete the job from the contract department.
  2. Arrange a meeting with the contract department to build trust and commitment by recognizing their critical support to the project.
  3. Arrange several meetings with the contract department and ask them to contract the project as it is critical for project success.
  4. Communicate with the contract manager to commit a budget for the resources required for project execution.

Answer(s): B






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