Information and analysis evaluations do not depend on
Answer(s): E
Strategic quality and planning category examines the company's approach to planning to determine its adequacy to achieve or sustain quality leadership.
Answer(s): A
Competitive and benchmark data are essential for planning quality leadership because they make possible clear and objective quality comparisons.
While the planning processes and priority development do not depend appreciably upon the size and type of business, the scope and type of benchmark may depend upon such business factors.
The principal considerations in assessing the effectiveness of competitive and benchmark data are in relation to
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