Quality Assurance CSQA Exam Questions
Certified Software Quality Analyst (CSQA) (Page 14 )

Updated On: 28-Feb-2026

Major uses of quantitative data

  1. Manage and control the process
  2. Manage and control the product
  3. Improve the product
  4. Manage the risks
  5. All of the above

Answer(s): E



Function Points

  1. measure of the system size
  2. can be used to compare different kinds of application systems
  3. together with past data can be used to estimate future effort
  4. all of the above
  5. none of the above

Answer(s): D



Workbenches are also called

  1. Phases
  2. Steps
  3. Tasks
  4. All of the above
  5. None of the above

Answer(s): D



Five components of a process represent the vocabulary of process management ­

  1. Policy, Procedures, Training, Input and Output/deliverables.
  2. Vision, Mission, Objectives, Goals, and Process
  3. Policy, Standards, Inputs, Procedures and Output/deliverables.
  4. Policy, Guidelines, Procedures, Standards and Milestones

Answer(s): C



Business Control model includes three general areas of control ­

  1. Management processes Control, Work processes Control and Check Processes Control.
  2. Statistical Process Control, Statistical Quality Control and Statistical Product Control
  3. Process Control, Product Control and Environment Control
  4. Quality Control, Management Control and Customer Control

Answer(s): A



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