To achieve quality (i.e , defect free products and services), we require
Answer(s): D
Quality is not a long-term strategy.
Answer(s): B
PDCA cycle is developed by
Quality Assurance (QA. and Quality Control (QC. are both necessary to make quality happen.Of the two QA is more important than QC
Answer(s): A
QC is a line function, performed by the same group that produces the goods
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