QUESTION: 37

The role of a software configuration management change management tool would include:

tracking the statuses of defect reports as they are worked to resolution.
automating the software build processes and running automate test scripts.
establishing, maintaining and managing the various configuration libraries.
relating versions of configuration items to other items in the same baseline.

Answer(s): A

Explanation:

Depending on their sophistication, change management tools are used to:
Request changes (for example, to request enhancements or to report problems or other anomalies), including documenting the associated information.
Notify the appropriate individuals and disseminate information when a change is requested.
Facilitate virtual change control board meetings and impact analysis reviews. Identify and track the statuses of change requests as they are worked to resolution, documenting each step in the change process.
Notify the appropriate individuals of status changes to each change request. For example, a development lead might be notified when one or more work products have been updated to incorporate the change and are ready for approval, or a tester might be notified when the change is ready for testing.

Reference:

The Certified Software Quality Engineering Handbook by Linda Westfall page 488. CSQE Body of Knowledge Area: VII.A.2 ----------------------------

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QUESTION: 38

Which of the following would be an appropriate use for the ISO 9001 Standard?

As an outline for establishing a template for a software quality assurance plan
As a checklist for verifying the completeness of a project's work breakdown structure
As requirements for establishing and maintaining a quality management system
As evaluation criteria for conducting a software configuration management audit

Answer(s): C

Explanation:

The ISO 9001 standard defines the specific set of quality management system requirements.

Reference:

The Certified Software Quality Engineering Handbook by Linda Westfall page 17. CSQE Body of Knowledge Area: I.C

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QUESTION: 39

Storyboards are most appropriately used during:

project planning.
design specification.
peer reviews.
requirements elicitation.

Answer(s): D

Explanation:

Similarly to the panels in a comic strip, a storyboard graphically illustrates who the characters are in a story and describes the order of what happens to those characters and how it happens. Storyboards are mainly used in requirements elicitation to describe the human user interfaces. Pictorial sequences can many times be easier for stakeholders to visualize and interpret than written steps. This can aid in understanding and provide a basis for discussion about what needs to happen and how.

Reference:

The Certified Software Quality Engineering Handbook by Linda Westfall page 171. CSQE Body of Knowledge Area: III.C.2

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QUESTION: 40

Retrospectives are held in order to ensure that:

lessons learned are captured and transitioned into process improvements.
project goals and objectives are met before project closure.
the software meets its requirements before the product is shipped.
variances between planned and actual performance do not exceed acceptable levels.

Answer(s): A

Explanation:

Retrospectives are a technique for the elimination of repeated mistakes by providing a mechanism for capturing and analyzing lessons learned in order to identify improvement opportunities.

Reference:

The Certified Software Quality Engineering Handbook by Linda Westfall pages 279-280. CSQE Body of Knowledge Area: IV.B.3

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QUESTION: 37

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QUESTION: 39

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QUESTION: 40

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